Orthodontic Treatment Coordinator-Office Manager
Join a Growing Airway-Focused Orthodontic Practice
We are seeking an experienced, highly motivated Orthodontic Treatment Coordinator-Office Manager to help lead our growing practice. We are committed to providing exceptional orthodontic care through advanced technology and an airway-focused approach while delivering an outstanding patient experience.
This is an exciting opportunity for a dependable leader who enjoys building efficient systems, supporting a team, and helping patients confidently begin treatment. As a key member of our practice, you will play an essential role in our continued growth and success.
Responsibilities
● Present comprehensive orthodontic treatment plans and discuss financial options with patients.
● Manage orthodontic insurance verification, billing, claims submission, follow-up, and appeals.
● Monitor accounts receivable, insurance aging reports, and collections.
● Coordinate patient contracts, payment plans, and third-party financing.
● Lead, coach, and support the team while fostering a positive, patient-centered culture.
● Maintain an efficient schedule and optimize daily office operations.
● Deliver exceptional customer service from the first phone call through treatment completion.
● Implement and improve systems and workflows that support continued practice growth.
● Ensure compliance with HIPAA regulations and office policies.
Qualifications
● Minimum of 3 years of orthodontic office management and/or treatment coordination experience preferred.
● Spanish language proficiency is a plus.
● Strong knowledge of orthodontic insurance, billing, and claims processing.
● Experience presenting treatment plans and discussing financial arrangements.
● Excellent communication, leadership, and organizational skills.
● Strong attention to detail and the ability to multitask in a fast-paced environment.
● Dependable, punctual, and committed to providing exceptional patient care.
● Experience with Cloud9 practice management software is a plus.
Compensation & Benefits
● Competitive hourly pay based on experience.
● Paid time off.
● Employee discount.
● Supportive, team-oriented work environment.
● Opportunities for professional growth and development.
Schedule
● Monday through Thursday: 8:30 AM – 5:30 PM
● One Saturday per month may be added in the future as the practice grows.
● Full-time, in-person position.
Why Join Us?
We are building more than an orthodontic office—we are creating a practice where patients feel genuinely cared for and team members are valued, respected, and empowered to grow. If you are looking for an opportunity to make a meaningful impact while helping shape a modern, airway-focused orthodontic practice, we would love to hear from you.
Please submit your resume along with a brief summary of your orthodontic management and treatment coordination experience.
Pay: From $46,818.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
