Job Title
Senior Workspace Experience Coordinator
Job Description Summary
Job Description
The Senior Workspace Experience Coordinator plays a vital role in ensuring the seamless and timely execution of all tasks related to Workspace Services. Your primary objective is to cultivate a productive and well-organized work environment that aligns with the broader objectives of our client. Operating from their HQ office in Norwalk, your role is pivotal in supporting day-to-day on-site operations and addressing local business needs.
As the primary on-the-ground resource for office operations, this role proactively identifies opportunities to enhance efficiency, elevate employee experience, and optimize workplace functionality. The Senior Coordinator ensures a 5-star experience for staff, visitors, and contractors while maintaining a safe, welcoming, and well-functioning environment. By handling both logistical and physical space matters with a high level of autonomy, they enable the business to remain focused on its core tasks. Operating at the intersection of hospitality, workplace services, and facilities operations, they take ownership of maintaining a productive and engaging workplace with a strong commitment to excellence.
Reception and Administrative Support
Serve as the primary front-of-house representative, ensuring a professional, welcoming, and well-organized reception experience for employees and visitors.
Manage all reception duties, including greeting guests, handling visitor check-ins, and directing inquiries to the appropriate contacts.
Maintain and manage accurate logs of shipments, visitor records, guest access badge distribution, and office inventory, ensuring records are up to date and easily accessible for tracking and reporting purposes.
Meeting Room & Hospitality Support:
Ensure meeting rooms are always ready by overseeing cleanliness, setup, and functionality, including AV equipment checks and room organization, and proactively resetting spaces after meetings to maintain a seamless experience for the next users.
Support event and meeting setup logistics, including catering, furniture arrangement, seating placement, and assist IT with AV equipment testing and coordination to ensure a seamless experience.
Support local event planning, new hire orientations, Town Hall, Board week and other ad hoc meetings.
Office and Workplace Support
Proactively inspect the office areas, systems, rooms, and common areas and coordinate any maintenance and repairs.
Qualities and Personal Attributes: Essential (unless noted as Desirable)
Business Generation, Execution and/or enablement
Trusted Advisor and Expert
Actively listens to clients’ critical business needs, using this understanding to develop tailored, timely, and effective solutions that align with customer priorities.
Effectively manages stakeholder relationships, ensuring clear, transparent communication and fostering trust, while being proactive in anticipating and addressing client concerns.
Possesses exceptional interpersonal skills, along with a positive "can-do" attitude, meticulous attention to detail, and a focus on customer satisfaction
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $33.58 - $39.50
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”
