We are looking for a results-driven Shift Leader be responsible for the overall management of a daily shift. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Responsibilities may include supervising bakers, drivers, and other crew members. Food service industry experience in fast paced, customer focused food service environment is highly desired.
Skills:
Proven successful experience as a retail manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
Responsibilities:
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Scheduling and Ordering
Continually training employees- striving for 100% quality, cleanliness and customer service
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance
Additional store manager duties as needed
Qualifications:
High school or equivalent (Required)
Associates Degree or higher (Preferred)
Day Shift (Required)
Night Shift (Required)
Driver's License (Preferred)
Food Handler Certification (Preferred)
Benefits:
100% shared tips
50% off cookies, up to a 6-pack!
Performance Bonuses
1 free cookie per shift
Christmas Day, Thanksgiving and New Years Day off!
Skills:
Proven successful experience in managing a staff of 5-15 people
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
A keen attention to detail
Self-starting capabilities to take initiative
