Overview:
MedFast Urgent Care is seeking a dependable, detail-oriented Intake Specialist to join our front office team. As the first point of contact for our patients, you will play a critical role in ensuring a welcoming, efficient, and professional intake experience in a fast-paced healthcare setting.
Responsibilities:
- Warmly greet patients and complete check-in procedures upon arrival
- Verify and update patient demographics, insurance, and identification
- Accurately input patient data into eClinicalWorks (ECW) and maintain thorough documentation
- Answer incoming phone calls and provide timely, courteous responses to inquiries
- Schedule patient appointments, manage same-day walk-ins, and coordinate follow-up visits
- Collaborate with clinical and administrative staff to support smooth patient flow and clinic operations
- Ensure strict adherence to HIPAA regulations and patient confidentiality
- Collect copays and complete any necessary front-desk financial transactions
- Maintain a clean, organized front desk and waiting area
Qualifications:
- Prior experience in a medical front office or urgent care setting preferred
- Proficiency with ECW (eClinicalWorks) or similar practice management/EHR systems
- Strong understanding of HIPAA compliance and healthcare confidentiality standards
- Excellent communication, customer service, and multitasking skills
- Ability to work efficiently in a fast-paced, team-oriented environment
- Flexibility to support clinic hours, including weekends and holidays as needed
Why Join MedFast:
As part of the MedFast team, you’ll be valued for your professionalism and commitment to patient care. We offer a supportive work environment where your organizational and interpersonal skills make a direct impact on patient satisfaction and clinic success.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
