Job Summary:
Ignite Spine & Sports is seeking a friendly, reliable, and highly organized Part-Time Front Desk Receptionist to join our team.
The front desk is at the heart of our practice. You will be the first person patients interact with when they arrive, call the office, or schedule an appointment. Our ideal candidate is warm and professional, pays close attention to detail, and can confidently manage multiple responsibilities while helping the office run smoothly.
This is a great role for someone who enjoys building relationships with patients and contributing to a welcoming, close-knit office environment.
Responsibilities:
- Greet patients warmly and assist them with check-in and checkout.
- Answer incoming phone calls and help patients schedule, reschedule, or cancel appointments.
- Learn and use our EHR software to schedule appointments, enter insurance information, and document relevant patient notes.
- Collect payments and explain patient balances, copays, and service pricing as needed.
- Verify patient insurance benefits to determine applicable copays, deductibles, and coverage details.
- Assist patients with checking into wellness services, including the sauna, cold plunge, red-light therapy, and recovery rooms.
- Maintain an organized and tidy reception area and some light office-cleaning tasks.
- Complete daily administrative tasks accurately and efficiently.
- Communicate clearly with doctors, staff members, patients, and outside billing personnel.
- Help create a friendly, calm, and professional experience for every patient.
Qualifications
- Friendly, professional, and comfortable interacting with patients of all ages.
- Dependable and punctual, with consistent availability during the listed hours.
- Strong communication, organization, and customer-service skills.
- Careful attention to detail, particularly when handling schedules, payments, and patient information.
- Comfortable answering phones and managing several tasks at once.
- Previous front-desk, medical-office, hospitality, or customer-service experience is preferred but not required.
About Ignite Spine & Sports:
We are a chiropractic office & wellness clinic. In addition to traditional chiropractic services, we also offer wellness services which include sauna, cold plunge, red-light therapy & more. We strive to provide a welcoming office environment in which each employee is valued and happy in their position. A few days a week, there is also an office dog on-site to assist in greeting patients, provide front door security, and accept tummy scratches.
Hours:
This is a part-time, approximately 20-hour-per-week position. Applicants must be consistently available during the following hours:
- Monday: 9:30 a.m.–1:00 p.m.
- Tuesday: 9:30 a.m.–1:00 p.m.
- Wednesday: 9:30 a.m.–1:00 p.m.
- Friday: 10:00 a.m.–4:00 p.m.
Compensation:
$21/hr
To Apply:
Please submit your résumé along with a brief note explaining why you would be a good fit for a patient-facing role at Ignite Spine & Sports.
Job Type: Part-time
Pay: $21.00 per hour
Benefits:
Application Question(s):
- Please confirm you have read the part-time hours available for this position and they work with your schedule.
Ability to Commute:
- New Providence, NJ 07974 (Required)
Work Location: In person
