The HR Generalist provides on-site support to a safety-sensitive, predominantly Spanish-speaking workforce, advising supervisors on employee relations and compliance while escalating risks to the Regional HR Manager. This role will help to establish consistent, scalable branch-level HR processes.
Serve as daily HR contact for employees and front-line supervisors at assigned locations
Coach front-line supervisors on attendance, performance, and consistent policy application; assess where inconsistent application is creating risk and raise it proactively
Gather facts on routine attendance and performance concerns and escalate as necessary to the Regional HR Manager
Draft and issue corrective-action documentation for routine, well-supported matters. Consult the Regional HR Manager before issuing corrective action that involves a final written warning or termination recommendation, an employee who has recently engaged in protected activity, or an employee with known medical restrictions or a pending accommodation request
Escalate any harassment, discrimination, retaliation, wage-claim, or safety-retaliation allegation to the Regional HR Manager immediately and without independent investigation
Serve as the branch-level intake point for leave requests (CFRA, FMLA, PDL, paid sick leave, company leaves) and route to the Benefits Department; partner with HR Shared Services and the Regional HR Manager on coordination, communication, and case management
Track intermittent and continuous leave usage at assigned locations; coordinate return-to-work logistics with operations
Work within process standards and templates set by the Sr. Director of Benefits & Compliance. Eligibility and designation determinations are issued by the Benefits Department; escalate concurrent, intermittent, disputed, or accommodation-implicating cases to the Regional HR Manager
Support and coordinate workers' compensation modified duty where available, with the Regional HR Manager and Corporate HR.
Recognize when a leave, injury, or performance matter implicates accommodation obligations and escalate to the Regional HR Manager before responding to the employee
Support Corp HR in maintaining personnel, medical, and I-9 records per EEO, privacy, and retention requirements in Paycom
Execute periodic personnel-file and I-9 audits under the direction of HR Shared Services or Regional HR Manager— including employee communication, document collection, and follow-through to closure; report systemic gaps to the Regional HR Manager
Track HR-required training completion and HR-owned certifications; assess exposure and drive resolution with the responsible supervisor. Safety training, safety certifications, and jobsite readiness tracking are owned by the Safety/EHSI function.
Prepare and interpret branch headcount, turnover, leave, and employee-relations reporting
Coordinate with HR Shared Services and branch operations on timely submission of required records within established deadlines
Respond to benefits and pay questions; coordinate resolution with Benefits and Payroll department
