About Us:
The UPS Store is a one-stop shop for printing, shipping, packing, mailbox services, and more. We are a fast-paced, customer-focused retail environment and we’re looking for an energetic, reliable team member who loves helping people and takes pride in their work.
Position Overview:
As a Retail Sales Associate you’ll be the face of our store — greeting customers, processing shipments, handling print orders, and making sure every person who walks through our doors leaves satisfied. No two days are the same and we love it that way.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Process domestic and international shipments (UPS, USPS, FedEx, DHL)
- Handle printing, copying, scanning, and faxing requests
- Pack and prepare items for safe shipment
- Manage customer mailboxes and notify holders of incoming mail and packages
- Upsell and cross-sell products and services to meet customer needs
- Process transactions accurately on the POS system
- Keep the store clean, organized, and well stocked
- Assist with opening and closing procedures
What We’re Looking For:
- Previous retail or customer service experience preferred
- Friendly, outgoing personality with strong communication skills
- Ability to multitask and stay calm in a busy environment
- Basic computer skills — we’ll train you on our systems
- Detail oriented — accuracy matters in shipping and printing
- Reliable and punctual — we count on our team
- Comfortable lifting packages up to 50 lbs
- Available weekdays and Saturdays
- Must be able to work independently and as part of a team
Nice to Have:
- Previous UPS Store or shipping/print experience
- Experience with POS systems
- Bilingual (English/Spanish) is a plus
- Sales experience
What We Offer:
- Competitive hourly pay
- Hands-on paid training — no experience necessary
- Fun, team-oriented work environment
- Opportunity to grow within the store
- Employee discounts
Job Types: Full-time, Part-time
Pay: $19.29 - $21.00 per hour
Benefits:
Work Location: In person
