Job Title: Steward
Reports To: Executive Chef
Summary: A steward assists in keeping a restaurant, bar, or lounge clean and sanitary, assists in cleaning
dishes and tends to customers' needs. The steward may also perform basic administrative
tasks, such as assisting the host/hostess, and giving out basic information.
Responsibilities and Duties:
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Consistently offer professional, friendly, and engaging service
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Assist Food & Beverage Servers in all aspects of the dining experience
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Assist guests regarding menu items in an informative and helpful way
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Ensure the proper setup of all side stations in the outlet
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Have knowledge of beverage lists and promotions
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Follow outlet policies, procedures, and service standards
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Follow all safety and sanitation policies when handling food and beverage
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Ensure the cleaning schedule is adhered to and to the required standard
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Sweep, mop, and polish the restaurant
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Wash down the bar, clean and polish equipment
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Clean lights, fans, chairs, and tables
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Make sure all areas of the bars and restaurants are clean, including sideboards.
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Clean and mop lounge bar and equipment
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Assist barman with transporting stock from Department Storerooms
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Stock stipulated Food & Beverage areas with ice, as required
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Make sure bar and restaurant equipment is correctly stored
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Transport used linen to and from Housekeeping/Laundry for use in Food & Beverage service areas
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Stock and tidy up the Storeroom
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience:
- A high school diploma or equivalent
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1 year of restaurant experience in any capacity
Knowledge and Skills:
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Able to work various schedules and shifts as needed, including weekends. Strong supervisory and leadership skills.
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Excellent communication and organizational skills
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Strong interpersonal and problem-solving abilities
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Highly responsible & reliable
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Ability to work well under pressure in a fast-paced environment
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Ability to focus attention on guest needs, always remaining calm and courteous
Working Conditions: Specific physical requirements are outlined in accordance with the American Disabilities Act
of 1990 (ADA)
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Requires interaction with co-workers, residents or vendors
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Occasional weekend, evening or night work if needed to ensure shift coverage.
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100% time spent on site in community setting
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Possible exposure to communicable diseases and infections
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Exposure to latex
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Possible exposure to blood-borne pathogens
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Subject to injury from falls, burns, odors, or cuts from equipment
Physical Demands:
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Standing
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Walking
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Sitting
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Use hands and fingers to handle or feel
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Reach with hands and arms
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Climb or balance
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Stoop, kneel, crouch, or crawl
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Talk or hear
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Taste or smell
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Ability to lift: Up to 50 pounds
