$18 - $19
Summary
The primary function of the Security Officer is to undertake the surveillance of our premises and protection of our staff and guests.The Security Officer will be responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior. You must be well-trained in surveillance and dealing with perpetrators. The ideal candidate will inspire respect and authority as well as possess a high level of observation. The goa lis to help the hotel in maintaining excellent working conditions by keeping ourfacilities safe and problem-free.
Qualifications
To perform the job successfully, an individual must be able to adhere to each of the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill and ability necessary to do so. Reasonable accommodations maybe made to ensure individuals with disabilities are able to perform theessential functions.
Essential Duties and Responsibilities
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Ensure that all guest needs and requests are completed in a timely manner.
- Ensure to follow through on all issues and discrepancies as pertaining to Security.
- Be aware of tone and composure when addressing guests and other Associates.
- Ensure that guests' names are used throughout your interaction with them.
- Maintain knowledge of all hotel functions and services.
- Patrol premises regularly to maintain order and establish presence
- Assist guests with luggage as necessary.
- Act as concierge when in the hotel lobby.
- Maintain and submit daily surveillance activities and important occurrences logs of all suspicious activity, or anything out of the ordinary requiring follow ups.
- Ensure all guestroom doors are closed, and all public access doors are locked. (Secure all exit and doors throughout your shift)
- Familiarity with report writing.
- Ensure all security alarms and camera feeds are functioning.
- Respond to alarms by investigating and assessing the situation
- Check surveillance cameras periodically to identify disruptions or unlawful acts
- Adhere to key control policies.
- Follow Emergency Protocol as per the situation. (Remove wrongdoers or trespassers from the area)
- Apprehend and detain perpetrators according to legal protocol before arrival of authorities
- Lifeguards - pool coverage as needed.
- Attend mandatory meetings and hotel functions
- Comply with all company standards and policies as established in the employee handbook.
- Other duties as required.
Education and/orExperience
A High School diploma or General Education Degree (GED); 2 year related experience and/or training; or equivalent combination of education and experience. Previous hotel experience preferred, but not required.
Certifications
Eight and sixteen-hours security certificates. Lifeguard/CPR Certified preferred. FSD certification preferred.
Physical Demands
While performing the duties of this job, Associates may need to lift items up to 50 lbs. and spend a length of time on their feet walking through the building including staircase.
(Ref: 769)
