Position Overview
Account Representative (State Farm Agent Team Member)
Successful State Farm Agent is seeking a qualified, motivated professional to join our team as an Account Representative. If you’re energetic, customer-focused, and driven by helping others through value-based conversations and an exceptional client experience, we’d love to meet you. This is a rewarding opportunity with excellent income potential and growth.
Responsibilities
- Build and maintain strong customer relationships through consistent follow-up.
- Provide prompt, accurate, and friendly customer service—helping with inquiries related to:
- coverage availability and eligibility
- policy changes and transfers
- claim submissions
- billing questions and clarifications
- Use a customer-focused, needs-based approach to educate clients on insurance options.
- Prospect for new leads, schedule appointments, identify customer needs, and recommend appropriate products and services.
As an Agent Team Member, you will receive:
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience and professional development
- Retirement plan with company contributions
Requirements
- Interest in marketing insurance products and services based on customer needs
- Excellent communication skills (written, verbal, and active listening)
- Enthusiasm for helping people manage everyday risks, recover from unexpected events, and work toward their goals
- Self-motivated and able to thrive in a fast-paced environment
- Detail-oriented and committed to delivering outstanding customer service
- Ability to work well in a team environment
- Strong multitasking skills
- Property & Casualty (P&C) license (must be able to obtain)
- Life & Health license (must be able to obtain)
