As a Wellness Consultant at this Massage Envy Hixson, your essential responsibilities revolve around providing excellent service to members and guests. These include:
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Answering phone calls.
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Checking members and guests in and out for appointments.
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Promoting and selling the Wellness Program with sales bonuses available.
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Re-engaging inactive members.
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Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
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Accepting constructive criticism in a positive manner and using it as a learning tool.
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Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
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Staying updated on retail products and promotions.
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Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Education, Skills and Training:
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Have a high school diploma or equivalent (GED).
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Possess basic math and cash handling experience.
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Have strong phone and computer skills.
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Have previous customer service experience and sales experience
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Be able to prioritize and perform multiple tasks.
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Work cohesively with others in a fun and fast-paced environment.
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Possess general knowledge of massage and aesthetic services and modalities.
Communications and Personal Interactions
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Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.
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Have a positive attitude and a genuine concern for a great customer experience
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Maintain client confidentiality.
Along with submitting your resume please complete a short 3-5 minute assessment by copying the link below into your browser.
https://www.surveymonkey.com/r/7W3KTNQ
Only applicants who complete the assessment will be contacted.
Job Types: Full-time, Part-time
Benefits:
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401(k)
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Dental insurance
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Employee discount
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Flexible schedule
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Paid time off
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Vision insurance
Work Location: In person
