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In-House Marketing Coordinator - Highland Inn

Hyatt Vacation Ownership -
Carmel-by-the-Sea, CA

Job Details

Full-time
$16.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
Employee discount
Credit union membership

Qualifications

Sales support
Proactive hotel and accommodations guest assistance
Safety protocol adherence
Greeting customers
Meeting scheduling
Meeting or exceeding sales goals
Marketing
Entry level
Client interaction via phone calls

Full Job Description

Job Description

Are you looking for a place where meaningful moments are made together?

Our Hyatt Vacation Club at Highlands Inn location in Carmel, CA is looking for an In-House Marketing Coordinator/ Vacation Sales Concierge to join their Sales & Marketing team.

Pay: $16.50/hour plus commission/bonuses

Schedule: Full-time/5 days per week, must be open to work weekends

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As an In-House Marketing Coordinator, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

As a Coordinator Marketing In House, a typical day will include:

Schedules sales presentations and manages customer expectations.

Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.

Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

Welcome and greet guests; anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To Become a Coordinator Marketing In House:

Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Available to work various shifts, holidays, and weekends.

Concierge, and/or sales experience preferred.

Position may require background and drug screening, in accordance with state and local requirements.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Snapshot

Employee Type:

Full-Time
Location:

120 Highlands Drive
Hyatt Vacation Club at Highlands Inn
Job Type:

Sales & Marketing
Experience:

Not Specified
Date Posted:

5/12/2026
Job ID:

JR88507
Hourly Rate

$16.50/HOUR

Job Description

Job Snapshot

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