Job Summary
We are seeking a professional, patient-oriented Medical Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in providing a compassionate and efficient healthcare experience. Falls Church, Lorton and Alexandria locations is required.
Key Responsibilities
- Patient Experience: Greet patients warmly, manage check-in/check-out, and maintain a professional front-office environment.
- Scheduling & Communication: Manage a high volume of incoming calls and schedule patient appointments with accuracy.
- Financial Coordination: Collect co-pays, co-insurance, and outstanding balances at the time of service.
- Clinical Support: Update and maintain electronic medical records (EMR) and coordinate prescription refills with pharmacies (electronic, phone, or written).
- Operational Support: Assist with administrative tasks and other duties as needed to ensure smooth office operations.
Requirements & Qualifications
- Experience: 2+ years of medical office experience is preferred, but we are willing to train candidates who demonstrate a strong "willingness to learn" and a proactive attitude.
- Communication: Strong customer service skills are a must.
Bilingual (English/Spanish) is a significant plus.
- Technical Skills: Proficiency with EMR systems and basic office software.
- Mobility: Must have reliable transportation to travel between our locations.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
Experience:
- Medical Receptionist: 2 years (Required)
Ability to Commute:
- Falls Church, VA 22043 (Required)
Work Location: In person
