Job Description:
The Lead Customer Service Representative @ La Posada provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community.
Schedule: Full Time| Tuesday - Saturday 7:30am - 4pm
Pay Range: $17.50 - $18.00/hr
**Must be 21 years or older w/ a clean drivers license to assist with valet parking**
Paid Vacation / Sick Time / 7 Paid Holidays
Excellent - Medical / Dental / Vision Benefits / 401K
Free Meal each shift
What will I do every day?
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Monitor residents, guests and or visitors coming in and out of the community
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Take the lead in the day-to-day adiministration of the move-in and welcome process
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Provide additional support to the Hospitality Services Director to ensure a smooth operation at the front desk
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Assist residents with requests as needed
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Maintain a neat and clean front desk and entrance area
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Respond to emergencies and supply emergency personnel
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Audit records and files
What will I need to be successful in this role?
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Bring a smile to work every day
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Be a great team player
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High school graduate
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One to three years of senior living, customer service, or related experience preferred
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Experience with a high-volume phone call work environment preferred
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Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed
What’s in it for me? (Great Question!)
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Competitive pay
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A free meal per shift
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Healthcare Benefits including Vision & Dental (Full-time only)
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Matching 401k (Full-time only)
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Paid Time Off
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Rewards and Bonus Opportunities
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Continuous Training and Growth Opportunities
What do we do?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.
All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements
Kisco Senior Living is an Equal Opportunity Employer
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