JOB An employee in this position performs tasks that are relevant to the locating of water lines, installation, maintenance and repair of water lines and related water system equipment, installing water meters and performing inspections on new services, activating, and terminating services, and hydrant repair and maintenance. Employee is required to perform manual labor for extended periods of time, possibly in adverse weather and working conditions. Work performed is assigned and observed by the Lead Field Technician and under the direct supervision of the Water Superintendent. EXAMPLE OF DUTIES Responds to NC811 locate requests to include locating water lines, valves, hydrants, and services to prevent damage. Enters locate tickets into web-based locate system.
Completes work orders. Activates and terminates water service, locks and unlocks water meters. Investigates, troubleshoots and resolves water leaks and issues with water flow, pressure, quality. Troubleshoots possible meter reading errors or issues within the meter box.
Repairs or replaces backflows, angle stops, meters and meter boxes. Programs meters.
Repairs and maintains hydrants as needed, keeps area around hydrants clear for proper visibility by Fire Departments and mowers.
Provides tactful and high-quality customer service; communicates with customers regarding field work activities.
Unloads and stocks supplies and equipment.
Operates a county vehicle to drive to and from jobsites within Craven County.
Serves in the weekly rotation for on-call assignment for response to after hours, weekend or holiday emergencies. SUPPLEMENTAL INFORMATION May be required to serve during times of disaster.
May be required to assist Meter Readers or Water Plant Operators.
Performs other related work as required.
Physical Requirements
Must be physically able to operate a variety of machinery and equipment including computers, calculators, pumps, hand tools, ground penetrating radar, wire locators etc. Must be able to maneuver large pipes, valve equipment and other materials associated with water distribution equipment. Must be able to exert up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are more than those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker stands most of the time, the job is rated for Medium to Heavy Work.
Working Environment: Standard office setting and outdoor field environment. Outdoor field environment involves moderate risks or discomforts requiring special safety precautions such as working under extreme outdoor weather conditions.
