About Us
At Three Rivers Endodontics, we are committed to delivering high-quality, patient-centered care while fostering a supportive, team-oriented work environment. With five convenient locations across the Pittsburgh area- South Hills, Moon Township, East Liberty, Zelienople, and our new Harmar office opening this fall -we take pride in our strong culture of collaboration, professional growth, and compassion toward both patients and colleagues.
Our dedicated team of doctors and staff work together to provide exceptional endodontic treatment in a positive and professional atmosphere. We work hard to deliver the best care possible while also enjoying camaraderie and fun throughout the office- our patients benefit from the culture we've built.
Position Summary
We are seeking a full-time Front Office Coordinator to join our team in preparation for the opening of our new Harmar office, projected to open in October.
The selected candidate will complete paid training at one of our existing Pittsburgh-area locations before transitioning to Harmar. This role is ideal for someone who enjoys delivering outstanding customer service, thrives in a fast-paced environment, and is passionate about creating a welcoming, efficient experience for every patient.
Key Responsibilities
- Greet patients and visitors while managing patient check-in and check-out with professionalism and exceptional customer service.
- Answer a high volume of incoming phone calls professionally and efficiently while accurately scheduling patient appointments, addressing inquiries, and coordinating care based on provider availability.
- Verify insurance coverage, review benefits, collect copayments and balances, and explain patient financial responsibilities.
- Maintain accurate patient records, documentation, and required forms within the electronic dental system.
- Process daily payments, prepare deposits, and maintain accurate financial records.
- Provide administrative support to providers and the Practice Manager, including referrals, correspondence, and general office duties.
- Maintain a clean, organized, and professional reception area.
- Assist with onboarding and training new front office team members as needed.
- Travel to designated training locations until the Harmar office opens, then transition to the new office as your primary work location.
Qualifications
- High school diploma or GED required.
- Minimum of one (1) year of experience in a dental or healthcare office preferred.
- Knowledge of dental office procedures, including scheduling, patient registration, insurance verification, and records management.
- Experience with dental practice management software preferred (Open Dental, Modento, or similar).
- Strong computer, data entry, and organizational skills.
- Excellent customer service, communication, and interpersonal skills.
- Knowledge of HIPAA and patient confidentiality requirements.
- Reliable transportation and willingness to travel to our existing office locations during the training period.
Schedule
Full-Time: Monday – Friday, 7:30 AM – 4:00 PM, depending on patient flow
No evenings, weekends, or holidays.
Job Type: Full-time
Work Location: In person (Training at existing Three Rivers Endodontics locations until the Harmar office opens, then transitioning to Harmar as the primary work location.)
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you able to reliably commute to one of our current office locations for training prior to the opening of our Harmar office?
- Once the Harmar office opens, are you able to reliably commute to that location as your primary worksite?
Work Location: In person
