General Description/Purpose
The role of the Doorperson is to be the first point of contact for shareholders and provide outstanding service to the residents/owners. The primary responsibilities include greeting and assisting residents, monitoring building security, managing access control, assisting with transportation requests, assisting with luggage, and handling package deliveries. The doorperson plays a crucial role in maintaining a safe, welcoming, and well-organized environment for the building’s residents and visitors.
Essential Duties
- Greet and assist all shareholders, residents, guests, and vendors professionally and courteously
- Assist with building access, vendor check-in, deliveries, packages, transportation requests, and other resident services
- Monitor the front drive, building entrances, and security cameras and report security or safety concerns to management
- Maintain resident privacy and confidentiality
- Clean and maintain common areas, hallways, lobbies, stairways, restrooms, amenities, and other assigned areas
- Remove garbage, recycling, compost, and other waste in accordance with building procedures
- Hang and remove curtains, drapes, pictures, and similar items as directed
- Move furniture, baggage, equipment, supplies, and other items as required
- Perform routine repairs and provide care to building apparatus and equipment as necessary for their continuous operation and function, within the employee's recognized skill and scope of work
- Report leaks, damage, unsafe conditions, equipment malfunctions, and other building concerns to management
- Assist with emergency situations, urgent cleaning, spills, water intrusion, and other conditions requiring immediate attention
- Maintain janitorial equipment, tools, supplies, and assigned work areas in a clean, safe, and orderly condition
- Comply with all Royal Towers standards, including the employee handbook and collective bargaining agreement
- Comply with all safety regulations and practices
- Perform other assignments at the Employer's discretion
- Other duties as assigned
Skills
- Highly developed written and oral communication skills, including the ability to communicate across digital platforms and in-person
- Attention to detail
- Effective time management, including prioritization of time sensitive items
- Organizational skills
- Excellent critical thinking and problem-solving skills
- Strong customer service skills
- Proficiency with work processing software and other related tools
Work Experience Requirement
- Must be able to convey ideas and information clearly
- Valid U.S Driver License
- US Citizen or other eligibility to legally work in the U.S.A.
- Stand, walk, bend, stoop, kneel, crouch, reach, and move for extended periods of time
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs or service ramps
- Reach overhead and below the knees, including bending, twisting, pulling, and stopping
- Operate janitorial equipment, hand tools, and other equipment necessary to perform assigned duties
- Work with cleaning chemicals and products in accordance with applicable safety procedures and manufacturer instructions
- Work in a variety of indoor and outdoor environments and conditions
- Perform duties in areas that may be wet, damp, dusty, or exposed to cleaning products
- Maintain a clean, neat, and professional appearance appropriate for the position
Other duties as assigned
Royal Towers is an equal opportunity employer. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About Royal Towers
The Royal Towers Apartment Corporation (the “Royal Towers”) is a California corporation formed in 1960. The building, built in 1963, is home to 68 co-op residences at 1750 Taylor St. in the Russian Hill neighborhood of San Francisco. Home sizes at The Royal Towers include one-, two-, three-, and four-bedroom layouts. Building amenities include a swimming pool, door attendants, storage areas, a fitness room, and terrace room.
At Royal Towers, we envision a sanctuary of sophistication and elegance where the art of living meets unparalleled luxury for our residents. Our mission is to redefine the standards of opulence by creating a harmonious blend of exquisite design, personalized services, and cutting-edge amenities. Through our commitment to excellence, we aim to set a new benchmark for ultra-luxury living, fostering a vibrant community that celebrates the finest in comfort, style, and exclusivity.
Job Type: Part-time
Pay: $29.91 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
