Drive company objectives in sales, service, safety, quality, cleanliness, and brand standards.
Provide full operational leadership of the restaurant, ensuring consistent execution of company standards.
Partner with the Director of Operations to develop and implement marketing, promotional, and up-selling initiatives that maximize revenue and guest engagement.
Monitor key performance indicators (sales, labor, food cost, guest satisfaction) and take proactive action to address trends and improve results.
Ensure the restaurant environment consistently delivers a welcoming, high-quality guest experience.
Maintain professional, respectful communication with guests and team members while holding leaders and staff accountable to expectations.
Ensure food production standards are executed in accordance with the Graziano’s Manual and Specifications.
Collaborate closely with the Director of HR on recruiting, onboarding, training, performance management, employee relations, recognition, and development initiatives.
Manage and control costs including food, beverage, labor, utilities, and supplies; minimize waste and ensure product consistency.
Oversee all cash handling and financial controls in accordance with company policies.
Ensure all required reports, schedules, and operational paperwork are accurate, organized, and completed on time.
Review and approve labor schedules to ensure alignment with business needs and cost targets.
Ensure compliance with all federal, state, county, and municipal health, safety, wage, and labor regulations.
Actively support operations during peak periods or staffing gaps to maintain service standards.
Perform other duties as assigned.
