Legal Assistant – Case Management Team (Pre-Litigation)
Schedule: Monday–Friday | 830-5 PM | Onsite
Compensation: 20.50 an hour
About The Advocates
At The Advocates Personal Injury Law firm, compassion comes first. We’re more than a law firm—we’re a team committed to making a meaningful impact on everyone we interact with. Whether serving clients, collaborating with coworkers, or helping the community, we lead with empathy, integrity, and purpose.
Why Work With Us
We're Not Just Building a Law Firm. We're Building Leaders.
The people who thrive here aren't waiting to be told what to do. They're problem-solvers, self-starters, and team players who step up when challenges arise and take ownership of their results. They look for ways to help, improve processes, support their teammates, and make a meaningful impact on the people we serve.
We Promote Leaders, Not Outsiders.
As our firm grows, we strive to develop and promote leaders from within whenever possible. The individuals who earn those opportunities are the ones who consistently demonstrate initiative, accountability, a strong work ethic, and a genuine desire to learn and grow. Leadership here isn't about a title. It's about the actions you take every day.
Your Work Matters. Your Effort Gets Noticed.
Success at our firm isn't about staying in your lane. It's about bringing confidence, ambition, hustle, and a commitment to excellence. When you continuously raise your hand, contribute to the team, and look for ways to make us better, you'll build a reputation that opens doors.
If You're Looking for More Than Just a Job, Join Us.
If you're motivated by growth, excited by challenges, and want to be part of a team that recognizes hard work and develops future leaders, we'd love to meet you. Bring your drive, your determination, and your willingness to learn. The path forward is yours to earn.
What You’ll Do
As a Legal Assistant on our Case Management Team, you’ll support clients during some of the most challenging moments of their lives—helping them navigate claims, lost wages, medical coordination, and providing a compassionate listening ear.
Core Responsibilities
- Client Support: Serve as a warm, reliable point of contact—listening, empathizing, and guiding clients through their case.
- Case Coordination: Manage documents, tasks, and follow‑ups to keep cases moving efficiently.
- Communication Hub: Facilitate communication between clients, attorneys, and adjusters through email, phone, and internal tools.
- Confidential Handling: Maintain the highest standards of professionalism when managing sensitive information.
- Task Tracking: Use case management systems to ensure deadlines are met and nothing slips through the cracks.
What to Expect in This Role
- High-Volume Task Management: You’ll juggle multiple cases at once—prioritizing, meeting deadlines, and delivering quality work.
- Time Management: You’ll balance urgency with thoroughness to keep every case progressing smoothly.
- Cross-Team Collaboration: Regular communication with peers and other departments is essential to success.
- Team Meetings: Stay aligned with updates, case progress, and new process changes.
- Case Reviews: Periodically assess case phases and adjust next steps to keep clients on track.
- Performance Metrics: Monthly goals help measure your impact on both client satisfaction and team success.
- Quarterly Team Goals: Work together to achieve broader initiatives that support firm-wide growth.
What You’ll Need
- Case Management or Coordination Experience: Highly preferred, though not required.
- Customer Service Background: Required—this is a client-facing role.
- Strong Communication: Clear, professional communication with clients, attorneys, and partners.
- Organizational Strength: Comfortable using computer systems and processes to manage a high volume of tasks.
- Empathy: You understand and support clients during difficult moments.
- Attention to Detail: You consistently deliver accurate work, even under tight deadlines.
Ideal candidates may come from medical offices, call centers, or administrative roles—any environment where staying organized, multitasking, and putting people first is essential.
Benefits
- Medical Coverage: Choose between HSA or Traditional plans to fit your needs.
- Charitable Time Off: Paid time to give back to the community.
- Family First: Paid parental leave to support you during life’s biggest moments.
- Quarterly Bonus: Performance-based incentives awarded based on team milestones.
- Dental & Vision: Optional supplemental coverage available.
- 401(k): Participate in our retirement savings plan.
Applicants must be authorized to work in the U.S. on a full-time basis.
Join Us
If you’re ready to make a meaningful difference and grow within a compassionate, mission-driven team, we’d love to meet you.
Apply today!
Benefits:
Work Location: In person
