Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Fluctuating Temps hot/cold, Loud Noises (Equipment/Machinery), Office, Standing for full shift, Warehouse, Working at heights
Job Description
Position Summary
The Shipping Coordinator is responsible for planning, coordinating, and monitoring domestic and international shipments that support on-time customer delivery and efficient shipment processing. The position works closely with distribution, pack center, warehouse, customer service, carriers, freight forwarders, and other cross-functional teams to resolve shipment issues, address capacity constraints, and maintain continuity of distribution operations.
Key Responsibilities
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Create, manage, monitor, and maintain transportation units within applicable logistics and enterprise systems.
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Coordinate truckload and less-than-truckload shipments based on order requirements, delivery commitments, equipment needs, and shipment capacity availability.
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Review and process customer and shipment orders in SAP ECC / EWM, ensuring information is accurate, complete, and ready for execution.
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Prepare, review, and validate export documentation in accordance with international shipping requirements and internal procedures.
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Schedule freight pickups with carriers, freight forwarders, and other transportation service providers.
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Plan and coordinate shipment consolidation opportunities to improve trailer utilization, reduce transportation costs, and increase operational efficiency.
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Load as required.
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Support compliance with international shipping, export, customs, and documentation requirements.
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Coordinate crating, packaging, and special-handling activities to ensure products are prepared for safe and compliant transportation.
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Investigate and resolve shipment discrepancies, order-processing issues, documentation errors, and delivery-related exceptions.
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Communicate shipment status, risks, and recovery actions to internal stakeholders and external logistics partners.
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Support pack center backlog recovery by prioritizing activities and coordinating resources to restore normal workflow.
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Coordinate expedited and priority shipments to meet urgent customer requirements and critical delivery commitments.
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Maintain accurate shipment documentation, system updates, and operational tracking information.
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Escalate material risks, compliance concerns, and service failures to the appropriate stakeholders.
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Participate in logistics process-improvement initiatives focused on service performance, trailer utilization, operational cost reduction, and reliability.
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Perform additional transportation, distribution, and logistics duties as assigned.
Required Qualifications
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High school diploma or equivalent required.
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2 years of experience in distribution, supply chain, logistics, transportation, or a related field is required.
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Working knowledge of transportation documentation, shipment planning, and freight pickup processes is preferred.
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Familiarity with export documentation and international shipping requirements is preferred.
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Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
Knowledge, Skills, and Abilities
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Strong coordination and shipment-planning skills.
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PIT / Fork Truck experience.
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Ability to manage multiple shipments, priorities, and time-sensitive requirements simultaneously.
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Strong attention to detail when reviewing orders, export documents, shipment records, and system transactions.
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Effective analytical and problem-solving skills.
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Ability to troubleshoot transportation delays, capacity limitations, order discrepancies, and workflow disruptions.
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Strong written and verbal communication skills.
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Ability to collaborate effectively with warehouse, distribution, customer service, compliance, planning, and logistics teams.
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Sound judgment and the ability to escalate operational or compliance risks appropriately.
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Ability to work effectively in a fast-paced environment with changing priorities.
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Customer-focused approach with a strong commitment to service, accuracy, and on-time delivery.
Working Conditions
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Work is performed in a warehouse, distribution, and shipping environment.
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The role may require regular interaction with warehouse operations, loading areas, packaging stations, and transportation staging locations.
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Flexibility may be required to support shipment cutoffs, expedited requests, month-end activity, operational disruptions, or peak shipping periods.
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The position may require extended periods of computer-based work along with standing or walking within operational areas.
