“Award-winning hotel with great people and great guest. Looking for employees like yourself to join our team.”
We are seeking a Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Job Types: Full-time, Part-time
Pay: From $12.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
