Clinical Director Job Description
Position Overview
To be a Clinical Director You MUST HAVE A CLINICAL LICENSE IN SOCIAL WORK OR PROFESIONAL COUNSELOR. The Clinical Director oversees clinical operations, staff management, and regulatory compliance in the organization. They ensure high-quality patient care, develop policies, and maintain accurate records. Their leadership drives improvement and supports the organization’s success.
The Clinical Director will be responsible for but not limited to:
- Overseeing daily service provision with direct care staff & daily operations of the office.
- Providing training to all new employees of AGAPE.
- Providing comprehensive training for staff of AGAPE (general training and clinical training).
- Providing training to therapists to complete client intakes.
- Providing oversight of evidence-based training and consultation for AGAPE medical staff.
- Reviewing clinical documentation for relevance and accuracy of diagnosis per DSM-5 and admission.
- Maintaining relationships with referral sources and other partnering agencies.
- Assuring that referrals received are completed correctly, meeting the service requirements.
- Overseeing completion of Initial and Concurrent Authorizations, and accuracy of AGAPE discharges and data entry.
- Reviewing files for proper documentation (Notes/Assessments/IRP/Intake Packets etc.).
- Providing supervision to direct care staff pertaining to service delivery, documentation submission, etc.
- Conducting quality documentation review for direct care staff.
- Managing administrative staff in relation to quality assurance activities (Quality Calls/ Surveys).
- Handling service delivery, communication, and other problems between clients, families, and counselors.
- Communicating with Executive Director, Human Resources, Quality Director, and Rehabilitation Specialist.
- Onboarding new direct care therapists as needed, fielding resumes, interviewing, conducting intake meetings, assigning cases, and monitoring referrals and completion.
- Assigning cases to staff and monitoring employee caseloads.
The Clinical Director will:
- Devise strategies and plans for the clinical department according to company standards for excellent service and growth.
- Assume responsibility for budgeting and resourcing.
- Plan and oversee all patient care or administrative operations and programs.
- Recruit employees to ensure the department is staffed with qualified personnel.
- Assign cases and create schedules for all employees.
- Coordinate and supervise staff, providing constructive feedback.
- Provide personnel with clinical training and opportunities for continuous development.
- Evaluate performance and discipline employees when necessary.
- Monitor compliance with legal guidelines, internal policies, and quality standards.
Level of Education/Training/Qualifications:
The Clinical Director must have:
- Have at minimum a Licensure (LCSW-C or LCPC).
- Have 5 years of work experience in management and a Mental Health Agency that provides services to clients with emotional and behavioral disabilities.
- Be able to work 40 hours a week.
Physical Demands: Regularly walk, stand, or stoop; occasionally lift, carry, push, pull, or otherwise move objects weighing up to 25 pounds; and regularly drive a motor vehicle.
Working Conditions: Work is performed in an office.
Disclosures: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. Human Resources will inform the personnel members when changes in the respective job descriptions are made.
