This position performs sponsored programs functions associated with increasingly complex proposal reviews and submissions to include, budget development, solicitation interpretation, ensuring compliance with University and sponsor policies and processing award documents with little or no contract negotiations.
Unapplied Cash & Sponsored Accounts Receivable Management
• This position manages the Unapplied Cash Receipts Account and serves as the primary Accounts Receivable specialist for sponsored projects. Responsibilities include reviewing, researching, and applying sponsor payments to ensure accurate posting, timely reconciliation, and compliant financial reporting. The role analyzes deposits from invoices, sponsor portals, and automatic payments; prepares and reviews check and electronic deposits; and ensures all cash is fully applied and reconciled by month-end. When documentation is incomplete or payments are misrouted, the position independently investigates using DASH, Cayuse/Huron, internal systems, and direct sponsor outreach, often coordinating across multiple stakeholders to resolve issues.
As a resource for sponsored program accounts, and in accordance with UT and ORIED policies and procedures, this position independently:
• Monitors aging, collections, and sponsor payment trends; initiates follow-up and escalates unresolved items.
• Researches and resolves billing and payment discrepancies (misapplied payments, short-pays, overpayments, duplicates, and posting errors).
• Reviews invoices and financial records to ensure proper accounting treatment and regulatory compliance.
• Provides guidance to departments and faculty on billing, allowability, accountability, and payment application.
• Maintains accurate AR records and prepares reports to support month-end close, audits, and management oversight.
PROCESS IMPROVEMENT
Each member of DRA-SAS is expected to be an active participant in meeting team objectives and goals, and improving work outcomes. Under the general supervision of the DRA-SAS administrative team lead, administrative coordinators independently analyze information and interpret situations to determine how to solve a problem or complete an assignment effectively, and share these solutions and best practices with other members of the team. They also make recommendations to the team lead to create and change office-level procedures.
MISSION CRITICAL IMPACT
Accurate and timely application of cash is essential to the financial integrity of sponsored projects. Delays or errors can trigger incorrect late-payment notices, damage sponsor relationships, and result in inaccurate federal reporting. High accuracy and independent judgment are required to protect university revenue and ensure full compliance with university, state, federal, and sponsor requirements.
SUPPORT DRA SPA STAFF AND OTHER DRA UNITS
INCLUDING ON-SITE ADMINISTRATIVE SUPPORT
All DRA-SAS team members provides on-site administrative support for ORIED’s CM-based staff (not limited to DRA staff). That support may include, but is not limited to:
• Answers the door and welcomes guests to ORIED’s CM suite.
• Manages reservations for CM conference rooms and workspaces.
• Manages parking tag reservations.
• Interfaces with ORIED business staff and CM building manager on facilities concerns.
• Manages incoming and outgoing mail and package and service deliveries.
• Manage the [email protected] email account for the department to disseminate emails received to various staff and respond to emails accordingly
• Serve as backup to other DRA SPA financial support and Administrative assistant staff. This includes:
- assist with the distribution of sponsored project billings and financial reports
- share office receptionist/phone duties with DRA Administrative Specialist
transport checks as received in the office to the Central Cashier's Office
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• Organize and schedule meetings for the SPA staff, this includes monthly meetings, inter-department trainings, special events, etc.
• Provide regular and adhoc financial reports as directed by the supervisor
Other Duties as Assigned
• Includes (but is not limited to) temporarily assuming additional operational and financial administrative duties in the event of a job vacancy on the team, until the position can be filled.
Required Qualifications:
Education: High School diploma or GED
Experience: Three years prior experience in an office environment
Knowledge, Skills, Abilities:
- Knowledge of Microsoft Office
- Ability to solve problems
- Ability to learn new software and processes
- Ability to improve processes through critical thinking
- Ability to effectively communicate with diverse faculty, staff, and sponsors
- Ability to multi-task, organize a high-volume of work, and pay attention to detail
- Ability to work independently with minimal supervision
- Ability to meet deadlines in a fast-paced environment
Ability to be dependable, punctual, and a team player
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Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications:
Education : Bachelors degree
Experience :
- Accounting or business experience; prior university experience;
- Knowledge of UT fiscal, HR, and research policies
- Knowledge of granting agency requirements
Knowledge of Uniform Guidance and Federal Acquisition Regulations; knowledge of IRIS and Cayuse
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Work Location
Location: Knoxville, TN
Onsite, Hybrid, or Remote
Compensation and Benefits
- UT market range: MR05
- Anticipated hiring range:
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Application Instructions
To express interest, please submit an application with the noted below attachments.
About The College/Department/Division
Here at the University of Tennessee, thousands of world-class faculty, staff, students and postdoctoral fellows are engaged in research, scholarship and creative work on a daily basis. With a shared commitment to creating a more just, prosperous, and sustainable world for the citizens of Tennessee and communities far beyond, the UT community is creating new knowledge and generating solutions to some of the most challenging issues of our time.
The Office of Research, Innovation & Economic Development is here to support you, our community of researchers, scholars and creatives, from ideation to impact. Our dedicated team is here to help you develop competitive proposals and sources of support for your work, seed investments in promising new areas, nurture new and established multidisciplinary communities of scholars and support and sustain a strong culture of research integrity.
The university’s strategic relationships with corporate, venture, community, non-profit and government partners help extend the impact of our community’s work across the state and around the world. In collaboration with these partners, we are working to establish Tennessee as a go-to destination for cutting-edge research, innovation and a skilled workforce.
We understand that a creative, productive, and empowered community of researchers, scholars, and creatives is critical to the university’s future as a world-renowned research institution.
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!
