Are you a STRONG sales leader with a passion for customer service and a great Team Culture?
We are looking for highly motivated individuals who want to work in the business and management fields. This is NOT a clerical management position; this is customer and employee facing management position.
Elements Massage - Phoenix Arcadia currently has an opening for a General Manager with strong leadership and organizational skills. The ideal candidate is a positive communicator with a high degree of self-motivation combined with a sense of urgency. We are currently hiring experienced managers that share our passion for consistently exceeding client expectations and want to work in a team-oriented environment that rewards great performance. If this is you then Elements Massage is the place for you.
Specific responsibilities include:
Commitment to a strong team culture: Building, motivating and leading a high-performing team that genuinely cares about the health and wellness of every customer. Leading studio staff to achieve financial, operational and customer service goals. Ensuring studio systems, processes and policies are followed consistently. Provide training, guidance and confident leadership. Maintaining a professional and impeccable clinic environment for employees and customers.
About You:
WE REQUIRE AT LEAST 2-3 YEARS OF DIRECT MANAGEMENT AND HIRING EXPERIENCE IN A CUSTOMER FOCUSED SALES ENVIRONMENTS OVER A LARGE GROUP, WITH AN AVERAGE OF 15-30 PLUS EMPLOYEES, AND A VERY STRONG WORK ETHIC.
- Knowledge of financial reporting
- Successful interviewing practices
- Proven coaching experience
- Great communication Skills
- Enjoys being in charge and is driven and ambitious
- Previous retail sales and customer service experience
- 2 + years previous membership sales experience
- Demonstrates ownership mentality
POSITION: Requirements * 2+ years of retail sales or fitness sales experience. * Confident in generating personal sales and training Sales Reps in sales * Ability to work independently and collaborate with studio owner * Ability to manage and drive revenue streams: wellness memberships, * Excellent communication and strong interpersonal skills in person, on the telephone and via email.* Ability to recognize areas of improvement and make changes using good judgement. * An affinity and passion for health. * Highly organized, proficient in data management, ability to prioritize and meet deadlines. * Professional, punctual, reliable and neat. * Strong attention to detail and accuracy. * Trustworthy and ability to handle confidential information. * Ability to work harmoniously with co-workers, clients and the general public. * Proficiency with computers and Studio software.
DUTIES * Lead generation including Grass Roots Marketing and Networking * Implement sales process to schedule new employees into Sales 2.0 training* Manage staff schedule * Directly coordinate with all vendors, ensuring that studio is stocked with accurate inventory counts *Hire/Manage all employees at the studio * Independently make decisions related to high level customer service * Maintain cleanliness and organization of the Massage Studio (this also includes all massage rooms) * Schedule and participate in networking/community events and studio promotions * Strategically manage marketing campaigns to generate leads for the studio
Compensation: This position offers a very competitive base salary; based on experience & performance. *Commission paid on sales * Opportunity to bonus, based on performance *
Experience:
- Management: 2-3 years (Preferred)
- Sales: 2 years (Preferred)
- Human Resources (2 years preferred)
Job Type: Full-time
Pay: $52,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
Work Location: In person
