University of South Carolina Beaufort (USCB) | South Carolina Lowcountry
Power the technology that keeps USCB connected, secure, and moving forward.
The University of South Carolina Beaufort (USCB) is seeking a skilled and service-driven Endpoint Manager to join our Information Technology Services and Support (ITSS) team. Located in South Carolina’s beautiful Lowcountry, USCB offers an innovative higher education environment where technology plays a critical role in supporting student success, teaching, research, and University operations.
What You’ll Do
The Endpoint Manager provides advanced technical support throughout the complete workstation lifecycle.
This position will:
- Manage device provisioning, operating system imaging, application packaging and deployment, patch management, and ongoing endpoint maintenance.
- Create, test, deploy, and support desktop applications and operating system images using industry-standard endpoint management tools.
- Partner with campus departments to identify technical requirements and deliver reliable, scalable endpoint solutions.
- Analyze ITSS ticketing data to identify recurring issues, conduct trend and root-cause analysis, and implement solutions that improve system reliability and the user experience.
- Support incident, service request, and problem management processes while collaborating with ITSS professionals to resolve complex and escalated technical issues.
Make an Impact at USCB
This is an exciting opportunity for an IT professional who enjoys combining problem-solving, and customer service in a collaborative university environment. Your work will directly support the technology experience of USCB students, faculty, and staff while helping build a secure, reliable, and forward-thinking campus technology infrastructure.
Bring your technical expertise to USCB and help shape the endpoint experience across a growing university in the heart of the South Carolina Lowcountry.
