Assistant Manager – The Baker's Dozen
Company Overview
At The Baker's Dozen, we pride ourselves on delivering outstanding quality products to our community while ensuring the highest levels of customer satisfaction. Our commitment to excellence drives us to meet and exceed customer expectations with a diverse range of offerings, including specialty beverages, baked goods, and made-to-order meals.
Position Summary
We are seeking a dynamic and motivated Assistant Manager to join our team. In this role, you will support daily store operations and help lead a team dedicated to providing exceptional service and high-quality products. Your contributions will be essential in maintaining our standards of excellence, boosting team morale, and ensuring smooth day-to-day operations.
Key Responsibilities
- Assist the Store Manager in overseeing daily store operations and supervising staff.
- Prepare and serve specialty espresso drinks, iced beverages, frozen drinks, and a variety of breakfast/lunch sandwiches and food items.
- Greet and interact warmly with customers, creating a welcoming environment at the counter.
- Receive and process payments accurately; maintain and reconcile cash drawers.
- Monitor and maintain inventory levels; organize stock to optimize product visibility and sales.
- Train, orient, and mentor new employees in alignment with company policies and procedures.
- Utilize retail math to analyze sales data and make informed decisions.
- Complete daily paperwork and run daily bank deposits.
- Ensure cleanliness and sanitation standards are followed at all times.
- Support marketing initiatives and in-store promotions to increase customer engagement.
- Participate in hiring and interviewing potential team members.
- Demonstrate flexibility by being available to work at various locations as needed.
Requirements
- Proven experience in retail management, preferably in a fast food or coffee shop environment.
- Management experience, with the ability to lead by example and inspire team performance.
- Strong time management skills and the ability to effectively prioritize tasks.
- Familiarity with retail math and inventory/sales analysis.
- Excellent verbal and written communication skills.
- Warm, friendly, and cheerful personality with a focus on customer service.
- Ability to work collaboratively and maintain a positive team environment.
- Serve-Safe Certification is a plus.
- Commitment to following company policies and cleaning/sanitation standards.
- Open availability and willingness to relocate within local store areas if necessary.
Join Us!
If you're passionate about customer service, love coffee and fresh food, and are ready to take the next step in your retail career, we invite you to apply today and become part of The Baker's Dozen family!
Pay: $17.50 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
