Job Summary
Join a dynamic ophthalmology and optical retail team as an Office Assistant, where your enthusiasm and dedication will directly enhance patient experiences and streamline clinic operations. In this vital role, you will support eye care professionals by managing patient intake, assisting with clinical procedures, maintaining medical records, and ensuring the front desk runs smoothly. Your proactive approach will help create a welcoming environment for patients seeking expert eye care and optical services. This paid position offers an exciting opportunity to develop your skills in medical office administration, ophthalmology, and retail sales within a vibrant healthcare setting.
Duties
- Greet patients warmly upon arrival, verify appointments, and assist with patient check-in procedures using Electronic Medical Records (EMR) systems such as Epic.
- Collect patient information, update medical histories, and perform vital signs measurements in accordance with HIPAA regulations to ensure confidentiality and accuracy.
- Assist eye doctors during examinations by preparing necessary instruments, maintaining aseptic techniques, and supporting clinical workflows.
- Manage patient records meticulously, including documentation of intake details, medical history, and ophthalmology-specific notes such as anatomy and physiology observations.
- Support optical store operations by engaging with customers through retail sales activities, applying retail math to manage inventory and sales transactions effectively.
- Maintain a clean and organized front desk area, handle phone inquiries professionally, schedule appointments efficiently, and coordinate follow-up visits.
- Assist with administrative tasks such as medical coding and billing related to ophthalmology services and pediatrics when applicable.
Experience
- Prior experience working in a medical office environment is highly preferred; familiarity with EMR systems like Epic is advantageous.
- Knowledge of ophthalmology procedures, anatomy, physiology, and medical terminology will enable you to support clinical staff effectively.
- Experience in retail sales or optical store operations is a plus; strong skills in retail math and customer service are beneficial.
- Understanding of HIPAA compliance standards ensures confidentiality of patient information at all times.
- Previous clinic experience involving intake procedures, vital signs collection, or pediatrics will help you excel in this role.
- Basic knowledge of medical billing and coding practices related to ophthalmology enhances administrative efficiency. This position is ideal for motivated individuals eager to grow their career in healthcare administration while making a positive impact on patients’ vision health!
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 30 – 35 per week
Work Location: In person
