Qualifications
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Education: Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO), Pediatric Residency and Fellowship Trained in Pediatric Emergency Medicine.
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Licensure: Active, unrestricted medical licensure issued by the State of Tennessee Department of Health.
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Board Certification: Board Certified Pediatric Emergency Medicine.
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Experience: Leadership & Administrative Experience, 3+ years preferred.
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Skills: Strong communication skills, leadership experience, and abilities to guide a pediatric department’s mission, quality and goals
Operations and Performance Management
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Review departmental operational metrics and identify opportunities for improvement.
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Review and monitor key clinical performance indicators, including:
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Length of stay
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Door-to-provider times
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Left without being seen (LWBS) rates
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Admission and transfer metrics
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Return visits
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Patient safety events
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Partner with nursing and administrative leadership to improve patient flow, throughput, and resource utilization.
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Lead process improvement initiatives aimed at enhancing efficiency, quality, and patient outcomes.
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Monitor productivity, staffing effectiveness, and provider performance.
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Participate in strategic planning and growth initiatives for pediatric emergency services.
Clinical Quality and Patient Safety
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Lead departmental quality improvement (QI) and patient safety initiatives.
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Participate in development and implementation of evidence-based clinical pathways and best practices.
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Participate in peer review and case review activities.
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Act as a key participant in root cause analyses and corrective action plans following significant events.
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Ensure compliance with regulatory, accreditation, and hospital standards.
Provider Staffing and Scheduling
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Develop and maintain physician and advanced practice provider schedules.
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Ensure appropriate staffing levels to meet patient demand and operational goals.
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Manage schedule adjustments and coverage needs.
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Coordinate onboarding and integration of new providers.
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Collaborate with staffing and recruiting teams to maintain adequate workforce coverage.
Recruitment and Retention
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Lead physician and APP recruitment efforts.
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Conduct candidate interviews and participate in hiring decisions.
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Develop retention strategies to promote provider engagement and satisfaction.
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Mentor new clinicians and facilitate professional development opportunities.
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Foster a positive departmental culture focused on teamwork, accountability, and excellence.
Provider Performance, Coaching, and Accountability
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Provide ongoing feedback and performance coaching to physicians and APPs.
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Conduct formal performance evaluations.
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Develop improvement plans when performance deficiencies are identified.
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Address professionalism concerns and behavioral issues.
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Participate in disciplinary actions consistent with hospital and organizational policies.
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Recognize and reward exemplary performance.
Patient Experience
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Review patient experience data and satisfaction metrics.
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Lead initiatives designed to improve patient and family experience.
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Investigate and respond to patient complaints and concerns as appropriate.
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Promote communication strategies that enhance patient and family engagement.
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Collaborate with nursing and ancillary services to improve the overall care experience.
Education and Professional Development
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Support continuing medical education and professional growth of providers.
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Participate in educational activities for physicians, APPs, nurses, residents, and students.
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Promote pediatric emergency preparedness and competency throughout the organization.
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Facilitate implementation of new clinical guidelines and educational initiatives.
Hospital and Community Leadership
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Represent the pediatric emergency department on hospital committees and leadership councils.
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Collaborate with pediatric subspecialists, hospitalists, intensivists, EMS agencies, and referring providers.
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Support community outreach and pediatric emergency preparedness initiatives.
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Participate in business development and service line growth activities.
Financial Stewardship
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Assist with departmental budgeting and resource planning.
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Monitor productivity, staffing costs, and operational performance.
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Identify opportunities for cost-effective care delivery while maintaining quality standards.
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Support initiatives that improve departmental financial performance.
Come work where you can make a difference everyday.
