Position Introduction
This position offers a meaningful and rewarding opportunity to support individuals and families in need while building a long-term career path with the University of Oklahoma.
Through hands-on experience, structured training, and ongoing support, this role provides a strong foundation for growth into a full-time, permanent position with OU.
Why This Role Stands Out
- Clear Path to a Permanent OU Career with long-term stability
- Competitive Pay Progression:
- $17/hour during training
- $18/hour after successful completion of training (classroom/on the job)
- Structured Training & Ongoing Support
- Potential for Remote Work after training and consistent performance (estimated at 6 months)
- Purpose-Driven Work making a real impact in the community
About the Role
This position is part of OU’s PEAK Temporary Staffing Services, and is designed to provide candidates with the opportunity to gain experience, demonstrate their skills, and transition into permanent university position.
Candidates with 18 months of relevant experience are eligible to apply for permanent positions as they become available.
Training & Work Structure
We provide a 16 week comprehensive, hands-on training program to ensure your success:
- All training is conducted on-site at 617 West Rock Creek Road in northwest Norman, OK
- Combination of classroom instruction and real-world application
- After completing training and consistently meeting performance expectations, employees may be eligible for remote work.
Reliable transportation to Norman is required during training and the initial work period.
What You’ll Do
As a Program Specialist, you’ll serve as a trusted resource and guide for individuals navigating benefit programs.
In this role, you will:
- Assist clients through multiple service channels including in-person lobby, virtual lobby, and telephone-based support
- Review and process applications for Adult and Family Service benefit programs.
- Conduct eligibility determinations in accordance with federal and state program requirements and policy guidelines
- Gather, verify, and evaluate client provided documentation including income and household composition.
- Conduct intake interviews and eligibility screenings in a professional and responsive manner
