Position Title: Retail Sales Specialist & Supervisor Level 1
Department: Retail
Reports To: Retail Sales Manager
Status: Part-time or Full-time Seasonal/Year Round, Hourly (Non-Exempt)
Working Hours: Varied hours/shifts, fluctuates with time of season, weekends and holidays typical
Wage: $17.00 per hour
Benefits: Maryland Accrued Sick time/401k/Recreational Privileges
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Position Summary: As a specialist, works in multiple retail locations located throughout the Resort property generating sales. Receives and disburses money for payment of goods purchased and assists guests in locating items, requiring a blend of skill, competency, communication and dedication. As supervisor, additionally assists the Retail Sales Manager and the Specialists in the overall delivery of Wisp Resort’s Retail Operations experience for guests and employees, coordinating staff scheduling and assisting with staff meetings.
Essential Duties & Responsibilities:
Wisp Resort is a four-season ski, golf and recreational destination resort. Because of the nature of the resort business, employees may be asked to perform other duties outside of the job description. Also, hours of operation are 24/7 including weekends and holidays.
Specific Duties & Responsibilities: Level 1 (Specialist) – NE01
Attends related sales training programs and activities as required.- Exhibits strong interpersonal skills for interacting with customers, as well as ability to be convincing.
- Strategizes to meet assigned sales targets in a given time period.
- Completes all tasks as assigned by the Retail Manager, and always maintains a neat and tidy store.
- Keeps track of the stock and inventory in the store and places orders for replenishing the stock.
- Maintains the proper display of goods in the store, ensuring that they comply with the established quality standards.
- Evaluates market trends and keeps track of new products and prices in the market.
- Opens and closes cash register, performing tasks such as counting money, balancing cash drawers and making deposits.
- Assists with administrative duties, to include shipping, receiving, unpacking, processing, organizing and storing merchandise.
- Watches for and recognizes security risks and thefts and know how to prevent or handle these situations.
- Exhibits good written and verbal communication skills.
- Must be a Team Player and have the ability to work well with others, and exhibits strong planning and organizational skills with the ability to handle multiple and varied projects simultaneously under strict time.
- Exhibits ability to work with MS Windows, MS Office including Excel, Word, and similar programs, ability to navigate the internet, proficiency in all POS Systems.
Qualifications:
Successful execution of this job requires an individual to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
- High School diploma or equivalent, unless company sees capability without minimum education requirement
- Previous retail sales experience helpful
Language Skills:
- Basic English
- Strong communication and interpersonal skills
Mathematical Skills:
1. Basic math and analytical proficiency
Certificates, Licenses, Registrations:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Standing, reaching, lifting, bending, kneeling, stooping, climbing, push and pull items weighing 25 pounds or less.- Manual dexterity, auditory and visual demands.
Work Environment/Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General resort atmosphere with many varied aspects.- Duties may be mentally demanding or stressful at times, particularly during peak season time periods.
- Seasonal outdoor conditions that include a variety of winter weather
Disclaimer: The information listed in this Job Description may only be a summary of the work involved and could change depending on the future direction of the company. The right of final decision is with the management of the company and the company is eligible to reject any applicant without disclosing the reason.
