About Us
At Tiny Tooth Co., we believe all big smiles start tiny. We are a modern, fast-growing pediatric dental office focused on creating an exceptional experience for children and families while delivering high-quality care in a fun, welcoming environment.
Our office is designed to feel different from traditional dentistry — warm, upbeat, team-oriented, and patient-centered. We are looking for someone energetic, organized, personable, and motivated to help create an incredible experience for every family that walks through our doors.
Position Overview
We are looking for a Front Desk / Patient Experience Coordinator who thrives in a fast-paced environment and genuinely enjoys helping people with dental insurance knowledge. This role is a combination of hospitality, communication, organization, scheduling, insurance coordination, presenting treatment, answering phone calls and scheduling, treatment plan presentations, and patient support.
This is NOT a “sit behind the desk quietly” type of role. We are looking for someone proactive, friendly, polished, detail-oriented, and confident communicating with parents and children.
Responsibilities
- Welcome and check patients in and out
- Answer phones, texts, and emails professionally
- Schedule and confirm appointments
- Verify PPO dental insurance benefits
- Understand Out-Of-Network vs. In-Network
- Patient tours and providing exceptional experiences
- Review treatment estimates and co-payments with families
- Pre-estimates, pre-authorization, and understand dental insurances and insurance coverages
- Help maintain an organized and efficient schedule, run recall lists and cancellation lists
- Want to work here long term and grow with the office
- Team player and common sense
- Assist with patient follow-up and unscheduled treatment
- Support a positive and high-energy office culture
- Coordinate paperwork and patient forms
- Help create a 5-star patient experience from start to finish
- Work closely with doctors and clinical team to ensure smooth flow throughout the day
Qualifications
- Dental front office experience preferred (pediatric dental experience is a plus)
- Experience with PPO insurance verification preferred
- Tech savy (previous experience with using Curve Dental is a plus)
- Strong communication and customer service skills
- Organized, reliable, and detail-oriented
- Self motivated, leader, and want to grow with the practice
- Comfortable multitasking in a fast-paced environment
- Positive attitude and team-player mentality
- Comfortable using computers, texting platforms (Weave), and scheduling software
What Makes Tiny Tooth Co. Different
- Modern pediatric dental office with strong community presence
- Positive and supportive team culture
- Opportunity for growth and leadership
- Fun environment designed for children and families
- Team outings, appreciation events, and continuing education opportunities
- Work alongside passionate doctors and an amazing team that truly cares
Benefits
- Competitive pay
- Paid time off
- Paid holidays
- Bonus opportunities
- Employee dental benefits
- Educational seminars
- Growth opportunities within the company
How to Apply
Please send your resume along with a short introduction telling us:
- Why you would be a great fit for this role
- Your dental/front office experience
- What you enjoy most about working with patients and families
We are excited to meet someone who wants to grow with our team and help create amazing experiences for kids and parents every day.
Pay: From $27.00 per hour
Benefits:
- Dental insurance
- Health insurance
Work Location: In person
