This is not your typical case manager position. It is much more. At Family Promise, we meet families where they are; we don’t just leave them there. Family Success Strategists, as we call case managers, empower families to understand their strengths and challenges and together explore ways to move forward toward a more secure future. We have the responsibility to think creatively and provide holistic support while making sure families maintain agency and dignity.
Responsibilities:
o Perform initial screening and determine eligibility
o Employ critical thinking to determine ways to assist each family
o Complete intake, collect documents, run background checks
o Facilitate school enrollment/arrange transportation
o Assist families in identifying their skills, strengths, and interests
o Assist families in setting goals/identifying achievable steps
o Develop a budget with each family
o Establish a family savings plan and manage client escrow accounts
o Assist in career exploration
o Work together with family to Identify skill sets necessary to do these jobs
o Review progress/outcomes with Director of Family Services and Executive Director
o Facilitate workshops
o Perform exit interviews and provide follow-up resource referrals
o Keep accurate progress notes
o Responsible for HMIS data input and program statistics
o Research training programs for jobs that pay a living wage
o Attend meetings as determined by the Director of Family Services
Requirements:
Bilingual English/Spanish
Adult case management experience is essential
Bachelor’s Degree in related field or 5+ years of case management experience
Excellent written and verbal communication skills
Knowledge of basic financial literacy concepts
Knowledge of social service system
Hours vary but include some evening hours
Must have reliable car
Submit resume and cover letter.
Desired
Knowledge of HMIS
Bilingual English/Spanish
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- What is your highest level of education?
- How many years of case management experience do you have working with adults?
- What languages do you speak fluently?
Work Location: In person
