Summary: The Human Resources Assistant provides administrative and operational support to the Human Resources function and helps ensure efficient day-to-day HR operations. This role assists with recruiting, onboarding, employee communications, HRIS support, benefits administration, personnel recordkeeping, and general employee support. The Human Resources Assistant plays a key role in maintaining accurate records, supporting employees and managers, and ensuring HR processes are completed timely and professionally.
Essential Functions and Basic Duties
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Maintain, organize, and file employee personnel records and HR documentation.
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Support day-to-day HR administrative tasks and special projects.
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Assist with employment verification requests.
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Prepare and distribute monthly employee birthday and work anniversary lists.
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Order business cards and coordinate employee recognition or sympathy gifts for life events such as births, deaths, and other significant milestones.
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Provide administrative support throughout the recruitment and hiring process.
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Support onboarding activities and help ensure all pre-employment and new hire steps are completed before start date.
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Enter new hire and employee information into HR-related systems such as HRIS, onboarding, and training platforms.
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Track onboarding checklists and follow up to ensure completion of required documentation and tasks.
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Serve as backup support for onboarding administration and may assume greater ownership of onboarding over time.
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Assist with maintaining accurate employee records in the HRIS and related systems.
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Update employee records, status changes, and other personnel information.
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Track paid time off (PTO) balances and support reporting needs.
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Assist employees with self-service changes and system navigation.
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Help troubleshoot HRIS-related issues and serve as a point of contact for basic system support.
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Assist with employee announcements, reminders, and general HR communications.
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Support employee engagement and recognition initiatives, including tracking participation in employee recognition programs.
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Assist with communication and coordination related to company programs and HR initiatives.
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Support employee benefits enrollment and changes, including medical, dental, vision, voluntary benefits, and retirement plans.
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Coordinate with employees regarding benefits enrollment and eligibility.
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Assist with annual open enrollment communication and administration.
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Ensure timely and accurate entry of employee benefit information into applicable systems.
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Request and distribute Certificates of Insurance (COIs) for customers as needed.
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Coordinate miscellaneous employee and business support requests as assigned.
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Assist the HR Manager or leadership team with additional administrative and operational HR duties.
Performance Measurements
Performance in this role will be measured by the employee’s ability to:
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Maintain accurate, organized, and up-to-date employee files and HR records.
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Complete assigned HR administrative tasks with a high degree of accuracy and confidentiality.
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Support recruiting efforts by posting jobs, coordinating interviews, and assisting with candidate communications in a timely manner.
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Ensure onboarding steps are completed fully and on time prior to new hire start dates.
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Maintain employee data accurately in the HRIS and related systems.
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Process benefits-related entries and employee changes promptly and correctly.
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Provide timely and professional responses to employee questions and HR-related requests.
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Support employee communication initiatives effectively and consistently.
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Demonstrate reliability, follow-through, and strong organizational skills in managing multiple priorities.
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Maintain confidentiality and professionalism when handling sensitive employee information.
Required Knowledge and Experience
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High school diploma or equivalent required; Associate’s degree or coursework in Human Resources, Business Administration, or a related field preferred.
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Minimum of 1–3 years of administrative, office support, or human resources experience preferred.
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Experience supporting recruiting, onboarding, benefits administration, or employee records management preferred.
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Familiarity with HRIS systems, employee databases, or payroll/benefit platforms preferred.
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General understanding of HR office practices, confidentiality standards, and employee documentation requirements preferred.
Skills and Abilities
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Strong organizational and time management skills.
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Excellent attention to detail and accuracy.
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Ability to maintain confidentiality and handle sensitive information appropriately.
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Strong verbal and written communication skills.
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Ability to manage multiple tasks and priorities in a fast-paced environment.
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Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams.
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Ability to learn and navigate HRIS, onboarding, benefits, and communication platforms.
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Strong customer service mindset with the ability to interact professionally with employees, candidates, managers, and vendors.
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Ability to work independently while also collaborating effectively with the HR Manager and leadership team.
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Ability to follow established processes while adapting to changing business needs.
Competencies
- Confidentiality and Trust
- Attention to Detail
- Organization and Planning
- Communication
- Customer Service / Employee Support
- Initiative
- Adaptability
- Teamwork and Collaboration
- Technical Proficiency
