PURPOSE OF POSITION:
To plan and manage the overall shipment activities for the CCBU department. Directs and coordinates activities of associate staff in preparation of and shipment of finished goods.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Implements and maintains a crating and shipping process that complies with established internal documentation.
§ Responsible for managing, directing, and coordinating the activities of the CCBU crating/shipping staff. Plans daily crating and shipping operations, establishing priorities and sequences for shipping product.
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Ensures product shipment in according to company standards as outlined in Work Instructions.
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Coordinates shipping activities to insure quantity and quality of products meets established specifications.
§ Ensures that production employees receive training on and understand each Work Instruction for their function(s).
§ Ensures employees have timely job specific and safety training to perform their duties.
§ Ensures that required documentation for crating/shipping, training, etc. is completed timely and accurately.
- Directs the workflow in the CCBU crating/shipping department and schedules work hours for assigned to employees.
§ Responsible for performing all supervisory functions of hiring, evaluating, disciplining and approving employee-related transactions.
§ Responsible for training employees in the performance of their jobs and providing feedback.
§ Collects, monitors, and maintains performance metrics.
§ Support the development and improvement of process for crating/shipping, warehouses and other service operations.
§ Follows all Quality System and ISO requirements
§ Maintains a safe work environment through safety training for employees, identifying hazards in the work place and correcting them, and providing discipline, when necessary, for violation of Company safety rules.
§ Responsible for maintaining a clean and safe work environment by identifying all safety hazards and recommending corrective actions when necessary.
- Responsible for ensuring all Service Operations employees are utilizing proper lifting and material movement techniques at all times.
- Responsible for ensuring all work related injuries are reported to Human Resources.
§ Adheres to and supports Quanta’s Corporate Policies and Procedures.
§ Actively works to improve processes in the company and its relationship to the community.
§ Maintain cooperative, diplomatic working relationships with co-workers, supervisor and the public.
§ Work as part of the team and collaborate with co-workers and colleagues.
§ Adheres to and supports QMN’s Corporate Policies and Procedures.
MINIMUM REQUIREMENTS
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Two (2) to Five (5) years experience in a high technical service/repair, electronic manufacturing environment.
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Minimum two (2) years supervisory/lead experience.
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Previous experience in an electronic service environment preferred.
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Experience in writing procedures according to applicable regulations.
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Training and/or experience implementing shipping processes.
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B.S. degree in Business Administration with an emphasis in Production and Operations Management or related field preferred.
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Certificate in manufacturing or process improvement preferred.
SAFETY
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Responsible for maintaining a clean and safe work environment by identifying all safety hazards and recommending corrective actions when necessary.
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Responsible for ensuring all Service Operations area employees are utilizing proper lifting and material movement techniques at all time.
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Responsible for reporting all work related injuries to Human Resources.
SUPERVISION
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Responsible for training employees in the performance of their jobs and providing feed back.
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Responsible for performing all supervisory functions of hiring, evaluation, disciplining and approving employee-related transactions.
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Maintains a safe work environment through safety training for employees, identifying hazards in the work place and correcting them, and providing discipline, when necessary for violation of Company safety rules.
DIRECTION RECEIVED
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Works under the administrative direction of the Operations Manager. (Performs assignments/duties within broad parameters defined by general organizational requirements and accepted practices).
OTHER SKILLS AND ABILITIES
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Computer literate in a Windows Environment: Excel, Word, Power Point, Access, Internet.
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Technical troubleshooting and repair skills for notebook computers or similar products.
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Flexibility to change gears with little notice.
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Basic math skills.
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Legible handwriting.
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Detail oriented.
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Superior leadership and supervisory skills with the ability to coach, mentor and train.
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Excellent management skills.
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Ability to positively motivate employees and build morale.
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Strong interpersonal skills with the ability to use tact and diplomacy.
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Analytical abilities.
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Excellent planning and organization abilities.
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Good organizational skills.
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Strong written and verbal communication skills.
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Able to maintain confidentiality.
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Able to complete projects under tight deadlines, even when there are competing requirements and changes in assignments.
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Ability to be a team player.
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Must be self-motivated with ability to use own initiative.
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Ability to handle multiple tasks simultaneously.
PHYSICAL DEMANDS
- Ability to walk and stand on cement floors for long periods.
- Able to work in warehouse environment with no central heat or air.
- Able to sit at desk and use/view computer for prolonged periods of time, up to 8 hours daily.
WORK ENVIRONMENT
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Hectic, fast paced.
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Fast paced with multi-level distractions.
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Professional, yet casual work environment
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Warehouse environment
SPECIAL CONDITIONS
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Ability to work overtime/extended hours as needed.
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Ability to travel
