Job Description:
Shift: First Shift,Second Shift,Rotating
Patient Service Specialist
Southern Jersey Family Medical Centers, Inc. is looking for a talented Patient Service Specialist to step into our fast-paced facility!
Summary: The Patient Service Specialist performs a wide variety of medical front office duties while providing excellent customer service to patients and staff.
Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours Monday - Friday with at least one late night per week.
Position Responsibilities/Duties:
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Patient scheduling
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Patient check-in and check-out: greet visitors and take deliveries
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Patient registration - complete appropriate forms and enter patient information in to system completely and accurately
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Collect patient fees
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Answer high-volume calls in timely manner and direct to appropriate staff
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Copy and scan patient information
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Review and update FQHC (Federally Qualified Health Center) documents
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Update Medicaid referral forms
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Medical records - collect and secure all medical records daily
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Medical billing - ensure all billing codes are entered correctly and accurately
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Promote patient satisfaction and provide excellent customer service
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Ensure all opening and closing procedures are completed
Experience and Skills:
Position Requirements:
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At least 1 year of related work experience; 2 to 4 years preferred
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Familiarity with medical terminology
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Strong computer skills: experience with EPIC, Navinet, NJMMIS, and EHS preferred
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Excellent verbal and written communication skills
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High school diploma or equivalent: Certificate or diploma from a medical training course preferred
Southern Jersey Family Medical Centers is an Equal Opportunity Employer.
Job Benefits:
Southern Jersey Family Medical Centers, Inc. provides a rewarding and challenging work environment, state-of-the-art facilities, and a very competitive benefits package which includes: a healthy work/life balance, generous paid time off, paid holidays, competitive wages, Tuition Assistance Program, 403(b) Retirement Plan with company contribution, Medical, Prescription, Dental, and Life Insurance.
From: Southern Jersey Family Medical Centers
