Position Overview:
The Quality Assurance (QA) Technician is responsible for ensuring the accuracy, quality, and integrity of all direct mail products produced at our facility. This role involves inspecting materials, monitoring production processes, and verifying that all deliverables meet company standards, client specifications, and regulatory requirements. The QA Technician plays a vital role in maintaining high-quality standards and supporting continuous improvement within the operation.
Essential Functions:
- Inspect incoming materials, such as envelopes, inserts, and labels, to ensure they meet quality specifications.
- Monitor production processes to verify adherence to quality standards and job specifications.
- Conduct pre- and post-production checks, including verifying documentation, counts, and mailing lists.
- Identify and document deviations, discrepancies, or defects; escalate issues promptly to management.
- Perform routine audits of finished products to ensure accuracy in mailing, labeling, and packaging.
- Maintain detailed records of inspections, quality checks, and corrective actions.
- Collaborate with production teams to address quality issues and implement process improvements.
- Ensure compliance with safety, postal, and industry regulations.
- Support continuous training and development related to quality standards and procedures.
- Quality check pre-production material as needed
- Perform other duties as may be assigned.
*New Associates become eligible for benefits the 1st of the month following 60 days!
Medical (2 plan designs to choose from)
Dental
Vision
Life & Disability Insurance Options
401K
Career growth & development
Friendly company culture!
JSM is an equal opportunity employer.
