WE'RE GROWING AGAIN!!!
NEW BUILDING!!! NEW PROVIDERS!!!
Come join an amazing team of support specialists for the leading independent cardiology practice in three counties!!
Front Desk Specialist
Our cardiology office operates at a fast pace and needs a front desk specialist to perform various tasks such as checking patients in and out, scheduling appointments, maintaining accurate data and records, and answering phone calls. To fit this role, you must possess a positive attitude, a calm demeanor, and a compassionate and caring nature.
This position offers a challenging opportunity to impact our community significantly. There are SO many new changes coming that we need someone who thinks on their feet, is flexible and readily adaptable to changing circumstances. The highest level of professionalism is an absolute must.
Health Insurance Experience and eclinicalworks (eCW) a must.
If you don't have Front Desk experience, please do not apply.
Responsibilities:
- Health Insurance Verification
- Greet and welcome guests as they arrive at the front door of the office
- Answer inbound phone calls and direct calls to appropriate personnel
- Check in and Check out patients as they enter the office
- Scheduling
- Sorting and sending mail
- Answering and routing phone calls
- Maintain the cleanliness of the reception area including but not limited to the lobby, office, common areas, and lobby areas
- Responsible for daily maintenance of office equipment including phones, fax machines, copiers, printers, etc.
- Must be able to work at all locations (The Villages and Leesburg)
- Bilingual a HUGE plus!
Qualifications:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would instead focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- Professionalism -- ability to use proper grammar, good business etiquette, and well-spoken
- High-stress tolerance -- thrives in a high-pressure environment
- High school diploma or equivalent required
- Must possess excellent organizational skills with strong attention to detail
- Must possess excellent communication skills in both written and oral form.
- Ability to effectively interact with individuals within or outside of the organization
- Medical Office experience is a must
- Computer Skills (2yrs minimum)
- Bilingual a plus (Spanish)
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance (Aflac)
- Health Insurance Reimbursement Account
- Disability insurance (Aflac)
- Life insurance (Aflac)
- Paid time off
- Vision insurance (Aflac)
- Villages Charter School Eligibility
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Profit sharing
- Retirement plan
- Uniform allowance
- Vision insurance
Application Question(s):
- Please describe your idea of teamwork:
- Please list the electronic medical records (EMR) programs you have used:
Experience:
- medical office front desk: 2 years (Required)
Work Location: In person
