Location: Cary NC
The Railcar Lease Management role is responsible for the end-to-end administration of railcar lease agreements, including contract management, billing coordination, asset tracking, and customer support. This role also plays a critical operational function by coordinating railcar movements and managing lease return programs, ensuring efficient asset utilization, compliance, and timely execution of lease obligations.
This position works cross-functionally with operations, finance, maintenance, commercial teams, and customers to ensure accuracy, efficiency, and high service levels across leased rail assets.
Key Responsibilities:
Lease & Contract Management:
- Administer railcar lease agreements, including new leases, renewals, amendments, and terminations
- Ensure proper documentation, approvals, and compliance with internal policies
- Coordinate with legal and commercial teams on contract updates and exceptions
Billing & Financial Coordination:
- Validate and reconcile lease billing, including rental charges, adjustments, and fees
- Investigate and resolve billing discrepancies with customers or internal teams
- Monitor lease revenue performance and flag risks or anomalies
Railcar Asset Tracking & Utilization:
- Track leased railcars using internal systems and industry platforms
- Monitor fleet utilization, idle cars, and movement patterns
- Identify underutilized assets and recommend actions to optimize usage
Railcar Movement Coordination:
- Coordinate and execute the movement of railcars across the network (placements and releases, routing, switching)
- Work with railroads, operations teams, and customers to ensure timely car movement
- Track and resolve delays, exceptions, or service disruptions
- Ensure movement activities align with lease terms and operational priorities
Lease Return Program Management:
- Manage end-of-lease return processes for railcars
- Coordinate inspections, condition assessments, and return logistics
- Ensure compliance with return terms and contractual obligations
- Track and report on return program performance and timelines
Stakeholder & Customer Engagement:
- Serve as a point of contact for customers and internal stakeholders
- Respond to inquiries related to leases, billing, and asset status
- Build strong relationships to support customer satisfaction and retention
- Collaborate with commercial teams on account support and issue resolution
Knowledge, Skills, abilities/minimum requirements/competencies:
- Minimum 2–5 years of experience in freight rail, logistics, leasing, operations, or asset management
- Understanding of railcar leasing, logistics, or supply chain operations
- Knowledge of FRA/AAR regulations
- Experience coordinating asset movements or logistics operations
- Experience with digital fleet management platforms preferred.
- Cross-functional collaboration
- Strong communication and stakeholder management
- Ability to manage multiple priorities in a fast-paced environment
Values:
- Results: We deliver on our promises to create value for the freight rail industry through talented people, good ideas, business leadership and great technology.
- Collaboration: We collaborate with our teams and our customers to get the job done, respecting individual ideas and contributions, and moving forward in pursuit of shared goals.
- Service: We serve the changing needs of our customers and our industry to enhance the value they bring to our community, the environment and our economy.
Physical Requirements:
- Sedentary work: Assignment involves sitting at workstation (desk) most of the time (up to 8 hours) with only occasional walking and/or standing.
- Keyboarding: Primarily using fingers for typing.
- Talking: Expressing or communicating verbally through use of spoken words (accurately conveying detailed or important spoken instructions to others).
- Hearing: Ability to receive detailed information through oral communication and to make discriminations in sound.
- Visual: Through close visual acuity, required to perform activities such as preparing and analyzing data and figures; transcribing; viewing computer terminal; extensive reading (with or without correction).
- Environment: Because the requirements of this position require frequent, often informal collaboration with other Railinc colleagues and external stakeholders, and to maximize the development of the skills and responsibilities essential for this position, Railinc expects that the work required of this role be performed predominantly in the office consistent with Railinc’s in-the-office work policies, as communicated by Human Resources and/or Senior Management. Any individual variations on in-the-office work policies will be reviewed by Human Resources on a case-by-case basis. As work is performed predominantly within an office setting, there is no substantial exposure to adverse environmental conditions (i.e., extreme heat, cold, noise, etc.).
Disclaimer:
The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The company reserves the right to change, modify and/or delete aspects of this position as needed at any time.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, national origin, disability, veteran status or other legally protected status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
