Customer Service Representative
Natick, MA AREA | Full-Time | $20.00–$23.00 per hour
We're looking for a friendly, reliable Customer Service Representative who enjoys helping customers and working in a team environment.
Responsibilities
- Answer incoming customer calls and emails
- Make outbound follow-up calls
- Process orders, payments, and customer inquiries
- Perform data entry and administrative tasks
- Provide excellent customer service and resolve issues professionally
Approximately 75% of this role is on the phone and 25% is administrative work.
Qualifications
- 1+ year of customer service experience
- Strong phone and communication skills
- Good computer and data entry skills
- Organized, dependable, and able to multitask
- Call center, billing, or order processing experience is a plus
We Offer
- $20.00–$23.00 per hour
- Full-time, onsite position in Natick
- Supportive team environment
- Growth opportunities
Apply today if you're passionate about providing exceptional customer service!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
Experience:
- Call center: 1 year (Required)
- Data entry: 1 year (Required)
Ability to Commute:
- Natick, MA 01760 (Required)
Work Location: In person
