The Clinical Manager is responsible for developing, implementing, supervising, and maintaining clinical care processes that promote client satisfaction, regulatory compliance, patient safety, and clinical excellence across Home Health, Skilled Nursing, and Private Duty Nursing (PDN) services.
This position serves as a key clinical leader and the first line of supervisory response for nursing issues, field staff concerns, changes in patient condition, and client/family concerns. The Clinical Manager ensures that plans of care are appropriately developed, implemented, monitored, and evaluated and that field clinicians have the education, competencies, and supervision necessary to provide safe, high-quality care in the home.
The ideal candidate is an experienced Registered Nurse with a strong home-care background, including Skilled Home Health and PDN, OASIS assessments, comprehensive head-to-toe assessments, wound care, IV therapy and line management, clinical education, and field supervision of nurses and Home Health Aides (HHAs).
Key Responsibilities
- Provide daily clinical oversight of Home Health, Skilled Nursing, and Private Duty Nursing (PDN) clients and field staff.
- Provide direct supervision, coaching, and clinical support to RNs, LPNs/LVNs, and Home Health Aides (HHAs) in the field.
- Conduct supervisory and field visits to evaluate staff performance, patient care, adherence to the plan of care, documentation, competency, and compliance with agency policies and regulatory requirements.
- Conduct and/or review comprehensive head-to-toe nursing assessments, including identification of changes in condition, clinical risks, care needs, and appropriate interventions.
- Demonstrate proficiency with OASIS assessments and documentation, including accurate collection and documentation of clinical information for applicable Home Health patients.
- Ensure assessments, reassessments, recertifications, and other required clinical documentation are completed accurately and within required timeframes.
- Develop, review, implement, update, and evaluate individualized plans of care in accordance with patient needs, physician/provider orders, clinical findings, and agency standards.
- Provide clinical oversight for patients requiring wound care, including wound assessment, measurement, documentation, treatment implementation, monitoring of healing progress, and education of staff, patients, and caregivers.
- Demonstrate experience with IV therapy, including administration of prescribed IV medications/therapies and appropriate care and maintenance of vascular access devices/lines within the RN's scope of practice and agency policy.
- Assess and reinforce field staff competency related to IV administration, line care, infection prevention, medication administration, wound care, skilled assessments, documentation, and other assigned clinical procedures.
- Identify changes in patient condition and ensure timely communication, escalation, physician/provider notification, intervention, and documentation.
- Review clinical documentation for completeness, accuracy, medical necessity, regulatory compliance, and consistency with the established plan of care.
- Conduct interviews and participate in the selection of nursing and support staff to ensure candidates possess the qualifications and clinical competencies required for assigned cases.
- Participate in orientation, onboarding, competency validation, and ongoing education of clinical field staff.
- Develop and provide clinical education, in-services, coaching, and remediation for field nurses and HHAs based on patient needs, identified performance gaps, regulatory requirements, quality findings, and changes in clinical practice.
- Educate patients, clients, families, and caregivers regarding diagnoses, medications, treatments, equipment, infection prevention, safety, emergency procedures, disease management, and the established plan of care.
- Address and resolve nurse-related concerns, clinical issues, and client/family complaints promptly and professionally.
- Facilitate effective communication among clients, families, field staff, physicians/providers, pharmacies, vendors, and interdisciplinary healthcare professionals.
- Provide family education and community resource guidance to support the care and well-being of medically fragile and complex pediatric patients.
- Participate in case conferences, interdisciplinary care coordination, clinical meetings, and quality improvement activities.
- Support quality assurance/performance improvement (QAPI) initiatives, internal audits, chart reviews, incident investigations, corrective action plans, and clinical performance monitoring.
- Monitor compliance with infection-control practices, medication management, physician/provider orders, care plans, documentation standards, and agency policies.
- Ensure compliance with applicable Florida, federal, payer, accreditation, and agency requirements, as applicable to the services provided.
- Maintain accurate, complete, and timely clinical and supervisory documentation in accordance with agency policy and regulatory requirements.
- Serve as a clinical resource and escalation point for field staff, including assisting with complex cases and clinical problem-solving.
- Perform additional clinical management, education, quality, and supervisory responsibilities as assigned.
Qualifications, Education & Experience
- Licensed Registered Nurse (RN) in the State of Florida (required).
- Associate degree or Diploma in Nursing (required)
- Bachelor's degree in nursing or a related field (preferred)
- 3–5 years of clinical nursing experience with at least 1 year in pediatric care(required)
- Supervisory or case management experience in home health preferred
Knowledge, Skills & Abilities
- Knowledge of nursing educational assessments and staff learning strategies.
- Familiarity with Private Duty Nursing (PDN) care processes and homecare regulations (preferred).
- Knowledge of the Patient-Driven Goals Model (PDGM) (preferred).
- Ability to maintain confidentiality and adhere to HIPAA and all organizational compliance standards.
- Excellent communication, leadership, and problem-solving skills.
- Proficiency in computer and EMR systems.
Additional Requirements
- Bilingual (English/Spanish) strongly required.
- Demonstrates professionalism, compassion, and a commitment to quality care in the homecare setting.
Job Type: Full-time
Pay: $36.00 - $42.00 per hour
Benefits:
- 401(k)
- Bereavement leave
- Dental insurance
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid holidays
- Paid sick time
- Paid time off
- Pet insurance
- Referral program
- Travel reimbursement
- Vision insurance
- Wellness program
Experience:
- Pediatric: 1 year (Preferred)
Language:
- English and Spanish (Preferred)
Ability to Commute:
- Orlando, FL 32809 (Preferred)
Work Location: In person
