Location Martinsburg, West Virginia
Job Type Full-time
Pay / Salario: $30 – $33 per hour
Reports to Quality Manager
⚠ KEY REQUIREMENTS – PLEASE READ BEFORE APPLYING
SQF Practitioner certification is REQUIRED. Applicants without this certification will not be considered. HACCP certification required, or ability to obtain within a defined timeframe.
A growing manufacturing company in West Virginia is seeking a hands-on, SQF Practitioner-certified, Quality Supervisor to lead and develop its Quality team in a fast-paced environment. In this role, you'll ensure product safety, regulatory compliance, and operational quality while serving as the backup to the Quality Manager on SQF, ISO, and certification-related matters. You'll oversee quality systems, GMP enforcement, internal audits, quality reporting, and training programs across the facility, collaborating closely with Production, Operations, Maintenance, Warehouse, and Safety teams.
SQF, Food Safety & Regulatory Compliance
- Maintain strong working knowledge of the SQF Code and ensure departmental compliance with SQF, GMP, HACCP, customer, and company requirements
- Support SQF audits, regulatory inspections, customer audits, and corrective action implementation
- Serve as backup to the Quality Manager on quality, food safety, regulatory, and certification matters, including SQF and ISO
- Lead monthly GMP inspections and follow-up activities facility-wide
- Plan, schedule, and conduct routine internal quality and process audits; document findings and track corrective and preventive actions to completion
- Assist in developing, implementing, and maintaining quality procedures, SOPs, and work instructions
Training & Team Development
- Present quality and food safety content during new hire orientation and onboarding
- Develop, coordinate, and deliver refresher training for Quality Technicians and other personnel in both languages
- Maintain and monitor the quality training matrix for required training completion
- Coach, mentor, and develop Quality personnel while fostering a culture of accountability and continuous improvement
- Conduct performance reviews and document employee performance discussions
Quality Operations & Reporting
- Prepare, review, and maintain daily quality reports, including Hold reports and production shift quality summaries
- Prepare consolidated weekly and monthly quality reports for management review
- Maintain accurate quality records and documentation per company and regulatory requirements
- Assist with investigations, root cause analysis, and corrective/preventive action implementation
- Support equipment verification and calibration activities
Staffing & Cross-Functional Support
- Coordinate departmental staffing coverage for PTO, absences, and scheduling needs
- Arrange temporary coverage and cross-training to maintain continuous quality oversight
- Collaborate cross-functionally to resolve quality concerns and implement process improvements
Required
- SQF Practitioner certification (mandatory)
- HACCP certification, or ability to obtain within a defined timeframe
- 3–5 years of quality assurance experience in food manufacturing, plastics, packaging, or a regulated manufacturing environment
- Strong working knowledge of SQF, GMPs, HACCP principles, internal auditing processes, food safety systems, and regulatory compliance requirements
- Proficiency in Microsoft Office and quality documentation systems
- Strong leadership, coaching, organizational, and communication skills
- Ability to manage competing priorities in a fast-paced manufacturing environment
Preferred
- Bilingual English/Spanish
- Associate's degree in Food Science, Quality, Industrial Engineering, or related field (or equivalent experience)
- Supervisory experience
- Internal Auditor training and ISO experience
Work Environment & Essential Physical Functions
Plant environment with exposure to production floor conditions, including noise and temperature variations. Use of personal protective equipment (PPE) is required. Ability to support production shifts as needed; occasional overtime during audits, investigations, projects, or peak production periods. Essential functions include, with or without reasonable accommodation:
- Walking and standing on the production floor for extended periods
- Climbing stairs and accessing mezzanines as needed
- Occasionally lifting up to 25 lbs
How Success Is Measured
- Timely completion of GMP inspections and internal audits with corrective actions closed on schedule
- 100% training matrix compliance for required trainings
- Reduction in repeat non-conformances and improvement in quality KPIs (defects, rejects, customer complaints, internal Holds)
- Accurate and timely quality reporting and documentation
- Team engagement, accountability, and competency
Equal Employment Opportunity
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. We comply with the Americans with Disabilities Act and the West Virginia Human Rights Act.
Pay: $30.00 - $33.00 per hour
Benefits:
- 401(k) matching
- Life insurance
Work Location: In person
