As a Veterinary Receptionist, you will be the first point of contact for clients both in person and over the phone. The Cat Hospital is a well-respected cat only clinic. If you have a passion for felines, we are the perfect place for you! You’ll play a key role in supporting our veterinary team by managing appointments, maintaining accurate records, and ensuring a positive client experience.
Key Responsibilities:
- Greet clients and their pets warmly upon arrival
- Answer and manage incoming calls in a courteous and professional manner
- Schedule appointments and follow-ups efficiently
- Process payments and maintain accurate financial records
- Keep client and patient records up to date in our system
- Communicate clearly with clients regarding services, wait times, and pet care instructions
- Maintain cleanliness and organization in the front office area
- Assist with administrative tasks as needed
Qualifications:
- High school diploma or equivalent required
- Previous experience in a veterinary or medical reception setting preferred
- Strong communication and customer service skills
- Comfortable working in a fast-paced, sometimes emotionally charged environment
- Proficiency with computers and scheduling software
- A genuine love for animals and empathy for pet owners
What We Offer:
- Medical/Dental/Vision
- Paid time off and holidays
- Employee pet care discounts
- A supportive team environment with opportunities for growth and learning
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
Work Location: In person
