Job description:
Case Manager
Schedule: Monday – Thursday, 12:00 PM – 9:00 PM
Location: BayPoint Health – Portsmouth, NH
About BayPoint Health:
BayPoint Health is a leading behavioral health and recovery organization dedicated to providing compassionate, evidence-based care to individuals and families affected by substance use and co-occurring mental health challenges. We believe recovery is a collaborative journey and our team is committed to supporting clients every step of the way with dignity, respect, and hope.
Position Summary
We are seeking a dedicated and passionate Case Manager to join our team in Portsmouth, NH. The Case Manager plays a key role in helping clients navigate their recovery journey by providing support, education, advocacy, and coordination of services. This position is client-centered and focused on improving outcomes through relapse prevention strategies, wellness and life-skills coaching, and linkage to community supports.
Key Responsibilities
- Build trusting, supportive relationships with clients, families, and community partners in a professional, empathetic manner.
- Provide ongoing case management and recovery education tailored to each client’s needs.
- Facilitate or co-facilitate Behavioral Health groups focused on relapse prevention, wellness, and life skills.
- Connect clients with appropriate community resources and support services to help them sustain long-term recovery.
- Participate as part of an integrated care team, coordinating services and supporting treatment goals.
- Maintain compliance with 42 CFR Part 2, HIPAA, and agency confidentiality standards.
- Practice cultural humility and competency when engaging with clients from diverse backgrounds.
- Accurately document group sessions, individual interactions, treatment plans, and case notes in a timely manner.
- Participate in quality improvement initiatives and contribute to a collaborative team environment.
- Support outreach and engagement efforts with local service providers and the recovery community.
- Attend agency-required trainings and local/statewide professional development events.
Qualifications
Minimum Requirements:
- Valid driver’s license and reliable transportation.
- Proficiency with Microsoft Office (Outlook, Word, Excel).
Preferred Qualifications:
- Associate’s or Bachelor’s degree in a related field (e.g., psychology, social work, human services).
- Experience working in a substance use disorder or behavioral health setting.
Why Join BayPoint Health
- Collaborative, team-oriented environment focused on compassionate, client-centered care.
- Opportunity to make a direct and meaningful impact in the lives of individuals and families.
- Ongoing professional development and training opportunities.
Job Type: Full-time
Pay: $24.00 - $29.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
