ABOUT OUR AGENCY:
Our agency opened in 2015 and is a close-knit team of five who believe in working hard while keeping family first. I was introduced to State Farm in 2012 through a friend who became an agent, and after spending two years as a team member, I knew this was the path I wanted to pursue.
I’m married with three children and graduated from college where I also played baseball. Sports have always been a big part of my life, and I still enjoy hunting, fishing, and golfing whenever I can.
Our team enjoys a business casual environment, monthly team lunches, and a strong benefits package that includes a Simple IRA with employer match, health, life, and disability benefits. We also offer licensing reimbursement and prioritize work-life balance.
Our culture is relaxed, supportive, and team-focused. Family always comes first here. Integrity is the foundation of everything we do, and we’re looking for someone who is goal-oriented, has a strong work ethic, and brings a positive attitude. I’m hands-on when it comes to training and mentoring, and I’m committed to helping the right person grow and succeed.
If you’re looking for a supportive office where you can build a long-term career, this could be a great fit for you.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jordan Thibodeaux - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
- Bilingual Spanish preferred.
