Job Title: Installer
Department: Installation
Reports To: Installation Manager
Prepared By: Human Resources
Approved By: COO
Approved Date: July 2026
The Installer is responsible for safely transporting, installing, servicing, and removing a wide variety of interior and exterior signs, graphics, architectural elements, and related products at customer locations. This position works independently and as part of an installation crew to complete projects safely, efficiently, and in accordance with company quality standards. The Installer represents the company professionally while interacting with customers, contractors, vendors, and the public.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Safely operate company vehicles, including commercial vehicles, to transport personnel, tools, equipment, and materials to and from job sites.
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Perform pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns.
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Load, unload, secure, and transport signs, materials, tools, and equipment.
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Read and interpret work orders, installation instructions, blueprints, shop drawings, and site plans.
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Install interior and exterior signs, banners, dimensional letters, monument signs, channel letters, vinyl graphics, window graphics, ADA signage, architectural signage, and related products.
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Measure, level, align, and verify sign placement to ensure accurate installation.
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Dig holes, prepare foundations, set poles, assemble structures, and perform other site preparation activities.
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Operate hand tools, power tools, ladders, scaffolding, lifts, forklifts, cranes, augers, and other equipment for which training has been provided.
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Perform service calls, repairs, removals, maintenance, and warranty work as assigned.
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Follow all company safety policies, OSHA regulations, and customer jobsite safety requirements.
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Wear required personal protective equipment (PPE) while performing assigned duties.
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Maintain a clean, organized, and professional work vehicle and job site.
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Communicate project progress, delays, material shortages, and field issues to supervisors.
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Complete required documentation, photographs, inspection forms, and work orders accurately and timely.
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Provide professional customer service while representing the company at customer locations.
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Assist with warehouse operations, fabrication support, staging materials, inventory movement, and shop cleanup as needed.
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Attend required meetings and safety training.
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Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE AND QUALIFICATIONS
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High school diploma or GED required.
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Previous experience in sign installation, construction, carpentry, electrical work, fabrication, or a related trade preferred.
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Experience using hand and power tools.
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Mechanical aptitude and the ability to safely use installation equipment.
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Ability to read measuring devices, blueprints, and installation drawings.
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Strong attention to detail and commitment to quality workmanship.
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Ability to communicate professionally with customers and coworkers.
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Ability to work independently and collaboratively within a team environment.
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Demonstrates reliable attendance and punctuality and accurately records all work time in the company's designated timekeeping system in accordance with company policy.
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Must be flexible to travel locally and occasionally overnight as business needs require.
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Must be available to work overtime, weekends, and varying schedules based on project demands.
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Must be willing and able to work outdoors in varying weather conditions and at different job sites.
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Must maintain a professional appearance and represent the company positively while working at customer locations.
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Must be willing and able to work at elevated heights using ladders, scaffolding, scissor lifts, boom lifts, and other aerial equipment in accordance with company safety policies and required training.
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Must be comfortable working at significant heights while maintaining safe work practices and using required fall protection and personal protective equipment (PPE).
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
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Valid California Driver License with an acceptable driving record.
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Ability to meet company driving standards.
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DOT Medical Examiner's Certificate may be required depending on assigned vehicle.
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Must successfully complete any required pre-employment or random drug and alcohol testing in accordance with company policy and applicable law.
PHYSICAL DEMANDS
The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
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Frequently stand, walk, climb, bend, kneel, squat, crawl, reach, and work overhead.
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Frequently climb ladders and work at elevated heights using scissor lifts, boom lifts, and other aerial work platforms.
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Regularly lift and carry up to 65 pounds independently and heavier items with assistance or mechanical equipment. Frequently lift and/or move up to 80 pounds, and occasionally lift and/or move up to 100 pounds.
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Frequently push, pull, and move materials and equipment.
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Frequently use hands for gripping, handling, and operating tools and equipment.
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Work safely at varying heights.
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Ability to safely operate company vehicles for extended periods.
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Ability to safely work at significant heights for extended periods while performing installation, maintenance, and repair activities.
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Ability to maintain balance, coordination, and situational awareness while working on elevated surfaces and aerial equipment.
WORK ENVIRONMENT
This position primarily works in outdoor construction and customer jobsite environments.
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Regular exposure to changing weather conditions.
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Exposure to construction sites, manufacturing facilities, traffic, dust, noise, and moving equipment.
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Frequent work around ladders, lifts, scaffolding, and elevated work areas.
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Regular interaction with customers, contractors, and coworkers.
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Overtime, weekend work, and travel may be required based on business needs.
