Ben & Jerry's Scoop Shops - Riverwalk, NJ
Get paid to scoop joy - and maybe take the party on the road. We're hiring for two roles that often go hand in hand: Shop Team Members who keep our scoop shops running at their best, and Caterers who bring the Ben & Jerry's experience to events, parties, and off-site locations. Some of our team members do both. Some focus on one. Either way, you'll be part of a crew that takes pride in what they do and has fun doing it.
We want friendly, dependable, energetic people who love working with others and take real pride in delivering a great experience - whether that's behind the counter or at a catering event across town.
You don't need ice cream experience. You do need a positive attitude, the ability to hustle during a rush, and a genuine interest in making people's day a little sweeter.
You're the face of the shop. You scoop, serve, and make every guest feel welcome from the moment they walk in. On a busy Friday night, you'll be moving fast, working as a team, and keeping the energy high. On a slower Tuesday morning, you'll be restocking, cleaning, and making sure everything is ready for the next rush.
Day-to-day:
- Scoop and serve Ben & Jerry's ice cream, shakes, milkshakes, and specialty treats
- Deliver fast, friendly, and memorable customer service every shift
- Operate the POS system and handle cash accurately
- Keep the shop clean, stocked, and organized to brand standards
- Follow all food safety and company policies
Show up ready to work - - on time, every time
Pay: $18-$22/hr (including tips)
You're taking Ben & Jerry's on the road. Caterers prep, load, and run off-site events - bringing our setup, our product, and our service to birthday parties, corporate events, weddings, and more. This role requires a bit more independence and responsibility, and comes with higher pay to match.
Day-to-day:
- Prepare and load the catering vehicle with product, equipment, and supplies
- Represent Ben & Jerry's at off-site events with professionalism and great energy
- Serve guests, manage the event setup, and handle any on-site needs
- Keep the catering vehicle and commissary clean, stocked, and organized
- Manage inventory and equipment before and after every event
- Adhere to all company policies and food safety standards
Additional requirements for Caterers:
- Valid driver's license and current auto insurance
- Clean driving record (no vehicular infractions in the last 18 months)
- Ability to lift up to 50 lbs
Regardless of which role you're applying for, we expect the same foundation from everyone on our team:
Positive attitude and strong people skills
- - you genuinely enjoy working with customers and teammates
Reliability and punctuality - - you show up when you're scheduled, ready to go
Flexibility - - nights, weekends, and holidays are part of this job
- Ability to work in a fast-paced environment and stay focused during a rush
Team-first mindset - - we win together or we don't win
We're more than an ice cream shop. We're a team that actually cares - about our guests, about each other, and about doing the job right. We believe work should be enjoyable, and we work hard to build a culture where people feel valued, trusted, and supported.
Here's what that looks like day to day:
- Honesty - clear, straightforward communication with no guessing games
- Positivity - good energy is part of the job, and we lead by example
- Accountability - we own our results and support each other in doing better
- Fun - ice cream is serious business and a great time, and we never forget that
- Growth - team members who want to take on more responsibility have a clear path to do it
- Competitive hourly pay plus tips (for shop roles)
- Flexible scheduling
- Free ice cream
- Supportive, inclusive team environment
Real opportunities to grow - - shift leads and managers are promoted from within
