About the Role
We are seeking a reliable and organized Front Desk Coordinator. We are a modern acupuncture and herbal medicine clinic serving the Main Line community. We treat a wide range of conditions while emphasizing a meaningful patient experience. This role is the first point of contact for patients and helps ensure smooth daily operations. Ideal for someone who communicates clearly, stays organized, and is comfortable in a health & wellness-oriented environment.
Responsibilities
- Greet and check in patients; maintain a welcoming front desk environment
- Schedule, confirm, and manage appointments
- Answer phones, texts, and emails in a timely, professional manner
- Process payments and maintain accurate daily totals
- Support patient flow and assist practitioners as needed
- Maintain patient records and intake forms
Bonus (Not Required) – Social Media Support
- Capture simple photo/video content in the clinic
- Assist with posting to Instagram and Google Business
- Help maintain a consistent, clean online presence
- Experience with Canva
- Opportunity to be trained in marketing tasks
Qualifications
- Front desk, admin, or customer service experience preferred
- Strong communication and organizational skills
- Detail-oriented and dependable
- Comfortable with computers and scheduling systems
- Interest in health, wellness, or acupuncture is a plus
- Familiarity with social media platforms is a plus
Compensation
Schedule
- Wednesdays & Fridays, 9AM-5PM
- Occasional Saturdays
To Apply Please submit your resume and a brief note about your availability and interest in the role.
Pay: From $15.00 per hour
Work Location: In person