Summary
West End Auto Works is a family-owned and operated auto repair and service shop located in west Houston near the Energy Corridor, founded in 1999. Our shop was built on honest diagnostics for our customers, and genuine respect for our employees. We don't oversell work, and we don't string our people along with vague promises by backing up what we say; especially when it comes to your growth here.
We are looking to add a motivated and proven General Service/B-Level Technician to our team! Specifically, a General Service Technician ready to develop into a B-level Technician OR a B-level technician ready to work in a shop where you're paid fairly for both your productivity and time (guarantee with flaggable hours). Either way, you are joining a team where your path forward is written down before you start, where senior techs and ownership mentor their expertise, and where we measure success by the quality of the diagnosis and satisfying our customer's problems, not just the speed of the invoice.
Job Responsibilities/Duties
- Performing routine maintenance such as Oil Changes, BG Services, State Inspections, and Digital Vehicle Inspections (DVIs).
- Perform mid-level repairs including brake systems, suspension components, cooling systems, and basic electrical diagnostics on a wide range of common gas-powered vehicles.
- Accurately diagnose drivability concerns using road tests, scan tools, service information systems, and structured diagnostic procedures before beginning repairs.
- Complete repairs efficiently while maintaining consistent flagged hours and ensuring quality workmanship that meets shop and safety standards.
- Communicate findings clearly with Service Advisors, including recommended repairs, safety concerns, and prioritized maintenance needs for customers.
- Support A Technicians and team workflow by assisting with complex jobs, maintaining a clean work area, and following all shop policies and manufacturer procedures.
Required Experience/Qualifications
- Minimum 2-4 years' experience as a GS or B-level Technician working in an independent repair shop, dealership, or fleet maintenance environment.
- Must own your own tools/equipment that are relevant and necessary to complete basic maintenance and repair jobs (disposable/one-time use products are company-provided; such as rags, gloves, and brake cleaner).
- Must have a current and valid driver's license along with a clean driving record.
- Proven experience performing maintenance services; including but not limited to oil changes, tire rotations, fluid exchanges, filter replacements, BG services, and State (Emissions) Inspections.
- Experience conducting and documenting Digital Vehicle Inspections (DVIs) with accurate notes, photos, and repair recommendations.
- Demonstrated ability to perform brake system repairs, including pads, rotors, calipers, hydraulic components, and brake fluid services.
- Experience using OEM and/or aftermarket diagnostic equipment to run diagnostic pre-scan reports (Engine Codes).
- Ability to perform drivability diagnostic troubleshooting via road tests, data interpretation, trouble code analysis, and structured troubleshooting processes.
- Experience communicating technical findings and repair recommendations to Service Advisors via a shop management system (Tekmetric).
Desired Experience (Not Required, but Nice to Have)
- Hands-on experience diagnosing and repairing suspension and steering systems, including shocks, struts, control arms, ball joints, tie rods, and related components.
- Experience servicing cooling systems, including radiators, water pumps, thermostats, hoses, cooling fans, and coolant exchange procedures.
- Working knowledge of automotive electrical systems, including battery, charging, starting, and basic circuit diagnostics using multimeters and scan tools.
- Proven ability to maintain productive flagged hours while delivering quality workmanship and minimizing comebacks.
- Familiarity with ASE standards, manufacturer service procedures, and shop safety practices.
- ASE Certifications (Or willingness to obtain certifications, if desired)
- Active Texas State Inspector License (or ability to obtain if expired)
Pay: From $45,000.00 per year
Benefits:
- On-the-job training
- Paid training
- Professional development assistance
Application Question(s):
- Do you have 2-4 years' experience working in a professional automotive repair environment (independent shop, dealership, fleet maintenance)?
- Do you possess your own tools to effectively work and do basic maintenance and repair jobs on a variety of common road vehicles?
- Do you have a valid driver's license with a clean record?
Work Location: In person
