Productiv is a high-performance third-party logistics (3PL) company specializing in kitting, assembly, and omnichannel fulfillment for some of the biggest consumer brands in the country. Nine of every ten of our clients are billion-dollar brands. We move 30 million+ kits a year. We run 14 operations nationwide, with our Dallas–Fort Worth campus serving as one of our flagship hubs — and we're growing fast. Learn more at www.getproductiv.com.
About the Role
We're hiring a Fulfillment Manager to lead the floor at our DFW fulfillment center — including a custom fulfillment program we're building for one of the most recognized global premium coffee brands in the world. This is a hands-on, people-first leadership role. You'll lead a team running high-volume D2C e-commerce fulfillment for some of the most recognized brands in the country, including a custom program we're building for a top-tier global brand.
If you've led people in a warehouse, fulfillment center, distribution center, 3PL, or e-commerce operation — and you take pride in building strong teams and running a tight ship — we want to meet you.
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Lead, coach, and develop a team of supervisors and warehouse associates across kitting, picking, packing, and shipping
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Set the daily game plan — assign work, balance labor across shifts, and keep your team focused on hitting daily goals
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Walk the floor every day, solve problems in real time, and stay connected to what's actually happening with your team
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Be the operational face of Productiv to our client leadership — own KPI reporting, lead operational reviews, and represent the team in client conversations.
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Champion a culture of safety, accountability, and pride in the work
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Build the bench — train associates into leads, leads into supervisors, and grow your team from within
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Handle scheduling, attendance, coaching conversations, and basic performance management
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Partner with Client Services and Program Managers to support new program launches and seasonal peaks
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Keep standard operating procedures (SOPs) sharp and look for simple ways to improve flow and accuracy
What We're Looking For
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3+ years of leadership experience in a warehouse, fulfillment center, distribution center, 3PL, or e-commerce operation
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Proven success managing and developing teams of 15+ associates
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Strong people leadership skills — you know how to coach, hold people accountable, build trust, and bring out the best in a team
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Comfortable using a Warehouse Management System (WMS) and reading basic operational reports
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Calm, steady presence under pressure with strong communication skills
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High school diploma or GED required — bachelor's degree is a plus but not required (your experience counts more)
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Willingness to work on-site in Grapevine, TX with flexibility during peak periods
What We Offer
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Competitive salary: $65,000 – $75,000 per year, based on experience
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Health, dental, and vision insurance
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401(k) with company match
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Paid time off (PTO) and holidays
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Real career growth — we promote from within and we mean it
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Direct access to decision-makers — no corporate ladder to climb just to get an answer
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A team that solves problems together at a company that's actually growing
Nice to Have (Not Required)
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Bilingual in English and Spanish is a plus, but not required to apply
