Description
Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Starbucks Barista, you'll bring your energetic attitude to life by taking orders and crafting drinks with a friendly smile and swift precision.
There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.
What you will be doing:
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Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard.
- Maintain condition and cleanliness of work area.
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Follow standards for merchandising, stocking, rotating, and storing all products.
- Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate an accommodation.
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Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management.
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Balance house bank at the end of the shift.
- Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards.
What we are looking for:
- Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
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Previous hospitality, barista, cashiering or customer service experience is preferred.
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Must be able to learn all menu items and up-selling techniques.
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Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges.
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Ability to effectively resolve conflict situations, such as inaccurate check total.
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Ability to read and speak English sufficient to understand menus and special promotions and communicate with guests.
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Ability to operate keyboard and Point of Sale procedures to handle cashier functions.
What’s in it for you?
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A free, well-balanced meal every shift
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Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
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Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
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Free parking
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“Two for one” movie theater coupons at Marcus Theatres
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Ability to grow your career and transfer from one property to another while maintaining your service with the company
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Early wage access
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Paid time off
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Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
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And more!
Job Type: Full Time, Hourly
Availability: Mornings, weekends, and holidays
Pay Rate: $15/hour
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Hilton Milwaukee City Center is an equal opportunity employer.
